Experience

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  St. mary magdalen catholic church

  Mar 2011 - Jun 2013

  Front desk receptionist/ secretary

  Answered phones and gave out information about upcoming events. Dealt with people who came in and arranged meetings. Actively talked on phone and wrote down messages for other people.

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  Cheddars casual cafe

  Jun 2013 - Sept 2013

  Waiter

  Side work, interacting with guests, and bringing the food out to the table. Solving problems in a fast paced environment.

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  Chick-fil-a corporate

  Sept 2013 - Jan 2015

  Cook/back worker

  I worked in the back, dealt with coworkers and customers. I actively had to use time management to get all of my work done while still serving customers. Was actually alone for a large part of my morning shifts, using my time effectively to get everything done efficiently.

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  University of central florida

  Aug 2014 - Dec 2016

  Writing consultant

  · Holding consultations with students to improve papers, working on higher-level concerns of structure, thesis, focus, etc. which includes having a wide array of responsibilities in terms of different types of writing· Work with a group to improve work quality and better serve the student population· Work as a team on a weekly basis to identify and produce more research on writing and learning· Communicate effectively within the organization with Professors and students· Identify student needs and writing weaknesses to improve writing styles (anything creative to technical) and improve student confidence Show less

• 

  Centralsquare technologies

  Dec 2016 - now

  - Crafted contracts and templates used in negotiations to purchase products and software from the business- Negotiated contracts and worked with customers to come to an agreed upon solution based on mutually agreed terms- Worked with both Sales and Legal to determine the business’ dealings and what we were willing to work through during tough or strategic deals- Identified strategies that could be used to increase customer relationships and better the negotiation process with our stricter customer base- Worked on RFPs and with the proposals team to properly negotiate a set of terms and conditions for potential new customers that are mutually beneficial to both parties Show less  Crafted contracts and templates used in negotiations to purchase products and software from the business Negotiated contracts and worked with customers to come to an agreed upon solution based on mutually agreed terms Worked with both Sales and Legal to determine the business’ dealings and what we were willing to work through during tough or strategic deals Identified strategies that could be used to increase customer relationships and better the negotiation process with our stricter customer base Show less  Pushed product and functionality releases to improve a customer's software (agile/scrum) Pioneered project management and project operation tasks including managing, budgeting, and forecasting over 120 projects totaling about 2-3 million in revenue or more at one time while under strict deadlines and managing several people and resources to push projects to close* This includes project documentation, status reporting, team support, contract management, issue resolution, and presentations* Over 260 projects completed and closed to date Negotiated with difficult clients and pushed favorable outcomes while establishing a reputation of excellent work and communication Advised clients, dealing with a variety of people and situations to best come up with creative solutions to many problems* This includes interfacing with clients regularly, follow up, project resolution, leading meetings, and ensuring we follow the SOW Authored technical documentation when needed and organized whole areas to best identify what is needed and where to find the appropriate information per product Monitored many administrative responsibilities such as editing to the POC in excel to track revenue, administrated Dovico, added projects and clients in Resource Guru, and kept track of enhancements on SharePoint Worked to implement a number of different technologies that helped law officers, EMTs, and firemen decrease reaction time and increase safety These technologies consist of CAD, RMS, Mobile, Handheld Dispatching, Apps, Cloud services, Web Apps, etc.  Guided projects as lead of core initiatives and collaborated with Product Management and Engineering to ensure successful implementations Day to day operations include checking email on outlook, planning out tasks for over 100 projects, setting and attending client and internal meetings, pushing tasks to close, solving problems for clients and the company, and reaching new milestones for every project leading to closure Show less

  • Senior Contract Specialist

    Dec 2023 - now

  • Contract Specialist

    Apr 2021 - Dec 2023

  • Project Manager 1 (Formerly TriTech)

    Dec 2016 - Jul 2021
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  Websites ptereviews.com and celiacpress.com

  Jan 2019 - now

  Seo and blog post writer

  · Created two websites using WordPress and plugins where I write blog posts and market to others· Run social media for these websites to enhance pageviews and visitors· Use google search, AdSense, keyword planner, Moz, and more to more effectively write and market posts