Jason Brandt

Experience

• 

  US Navy

  Jul 1993 - Mar 1996

  Avionics Technician

  * Supervised and managed five junior technicians on six S-3B aircraft avionics systems including troubleshooting, maintaining, and inspecting communication, navigation, IFF, and other various systems including six mainframe general purpose computers and data link and satellite communications. * Performed scheduled and unscheduled maintenance, troubleshooting, and routine flight readiness checks on communication, navigation, and anti-submarine warfare systems of nine SH-3H and four SH-60F helicopters. * Performed quality-control inspections on avionics systems installations, operational readiness, and maintained an ongoing knowledge of essential test equipment and procedures.* Certified as squadron in-flight technician for system analysis and calibration. * Administrative duties included technical publications and support equipment director and safety training and tool control supervisor. * Maintained Secret and Top Secret security clearances and was released from the Military RE-1. Show less

• 

  AT&T

  Nov 1998 - now

  Facilitates complex technical network support program initiatives for network data standards and integrity, quality mgmt, process design, Meth/Procedures and network studs. Identifies network quality/process improvement opportunities and training needs Key Roles and Identifies and aligns a broad array of subject matter experts and ensures that all updates and statuses are obtained in a timely manner. Acts with a sense of urgency to confirm project / program impacts to calls, dispatches, costs / savings, and customers, while driving select items to completion. Leads analysis, design, development, and documentation of network quality/process improvements. Aligns improvement to network perf shortfalls. Provides consultation on reengineering techniques to improve network process performance and product quality. Works with Six Sigma certified professionals and employs Six Sigma methodology tools to accomplish objectives. Develops network methods, techniques and evaluation criterion for results. Analyzes, tracks and publishes network perf and process/quality indicators and results by constructing reports that are geographically illustrative of network process trends and performance. Ensures network process capability, control and improvement by implementing procedures and interpreting network stds. Develops network metrics that provide data to measure for future network improvement opportunities. Collects data to identify root cause of network problems. Measures performance against network process requirements. Leads the development and implementation of network perf metrics, process control points and results mgmt. Writes/edits technical network manuals for procedures, users, programming, service, operational specs and related technical publications to communicate network technical specs and instructions. Seen as network SME. Seasoned professional with a broad knowledge base and the ability to collaborate and operate independently Show less • Provide technical, administrative, and supervisory support for the installation and maintenance of basic/complex, non-design unbundled circuits, design/non-design services; loop electronics, and CPE. Provide dispatch and load balancing for DSL installation and maintenance via IDS Force. • Posses a working knowledge of Installation and Maintenance procedures for broadband, home networking, wireless, telephony, mechanized support systems, company/regulatory compliance and technical support issues. • Coordinate outside plant contract activities in an assigned geographic area. • Represent company with external customers and competitive local exchange carriers (CLECs). • Maintain time reporting, scheduling, and continued training for 14 non-management employees. • Manage and review work performance to provide personal development for 14 non-management employees including remote employees, compare to established standards, provide feedback and prepare improvement strategies and developmental plans. Show less

  • Principal - Technical Process/Quality

    Oct 2017 - now

  • Area Manager Logistics

    Nov 2016 - Oct 2017

  • Senior Manager FAST Emerging Technologies

    Jan 2005 - Nov 2016

  • Managaer Network Operations Support Broadband

    Nov 1998 - Jan 2005