Ali Daher

Experience

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  Mövenpick Hotels & Resorts

  Mar 2010 - Jun 2014

  Banquet server and Receptionist

   Escorting events manager and providing assistance when required; Greet and welcome guests and respond to their requests in a courteous and friendly manner; Provide assistance to banquet managers in the serving of guests during banquet functions to ensurepositive guest experience; Set up banquet room as requested by the supervisor; Anticipate guests' needs continually and fulfill them appropriately.

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  Al Elm Wal Nour School

  Oct 2013 - Jun 2015

  English Teacher

  • prepare and delivery of lessons for children in grades 4, 5 and 6;• integrate competencies, goals and objectives into lesson plans;• plan, prepare and deliver instructional activities, encourage students to observe, question, and discover in order to engage them in their learning;• develop and enforce classroom rules and pupil discipline, assign and grade class work, homework, tests and assignments;• provide a variety of learning material and resources for use in educational activities, facilitate problems, texts, and situations related to lesson themes discussed;• provide oral and written assessments and reports related to students' development;communicate with parents to ensure the best interest of students, supervise and participate in extracurricular activities;• stay up-to-date on the latest educational research and be a set example for students in personal habits and conduct. Show less

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  Jugendzentrum Park In

  Oct 2017 - Oct 2018

  Erasmus+, European Voluntary Service

  • Supporting the team and participating in all projects/workshops planned for youngsters;• Planning and discussing with the multicultural team how and what activities are implemented, andlater on evaluating their success and what aspects to improve;• Supporting youngsters, through tackling subjects on Integration, Racism, Discrimination, GenderEquality, and Migration/Refugees; as well as assisting with the youth center's social media accounts;• Preparing the youth center prior to opening hours, and on three days of the week, prepare lunch service for youngsters. Show less

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  Amroussieh First Public School

  Oct 2018 - Jun 2020

  English Language Teacher

  • Teaching Syrian refugees in afternoon classes, a program implemented and supported by the United Nations to support refugees;• Preparing and delivering lessons for students in grades 3 and 4;• Integrating competencies, goals and objectives into lesson plans;• Encouraging students to observe, question, and discover in order to engage them in their learning;• Developing and enforce classroom rules and pupil discipline;• Assigning and grade class work, homework, tests and assignments. Show less

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  Rassoul Aazam University and Institute

  Oct 2018 - Mar 2020

  English Language Teacher

  • Preparing and delivering lessons for students in classes BP1, BT1, and BT2 which are different high secondary level classes;• Planning, preparing and delivering activities suitable for different language abilities, levels and age group;• Facilitating problems, texts, and situations related to lesson themes discussed;• Providing oral and written assessments and reports related to students' development;• Assigning and grading class work, homework, tests and assignments;• Staying up-to-date on the latest educational research and be a set example for students in personal habits and conducts;• Providing a variety of learning material and resources for use in educational activities. Show less

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  SafetyWing

  Mar 2020 - May 2020

  Translator

  • Gathering information about measures and precautions taken by countries due to corona-virus.• Translating collected information from various websites, mainly Arabic and English.• Updating information daily to make sure visitors of the page/tool are well-updated.

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  SYKES Romania

  May 2021 - Jul 2022

  Customer Service Representative

  - Provide phone and chat support by answering inbound customer requests or inquiries concerning services, products and billing for one of the UK’s most popular banks and Fintechs - proud member of the Monzo team https://monzo.com;- Research, locate and provide accurate information with a solution- oriented mindset;- Triage, troubleshoot and resolve known service issues and address routine customer questions;- Examine and research complex problems and assist customers with appropriate solutions based on existing procedures;- Conduct Politically Exposed People (PEP) and Adverse Media (AM) investigations to prevent money laundering, drug and human trafficking and terrorism financing;- Track a large number of client interactions and needs without compromising the quality of service;- Demonstrate sensitivity towards customer needs. Show less

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  Wipro

  Jul 2022 - now

  Accounts Payable Specialist - Johnson & Johnson

  - Processing invoices (standard/blank PO & non-PO) as per SLA and accuracy contractually established for distinct country groups according to the defined-procedures and accounting principles and legislation;- Processing payments as per the schedule and ad ad-hoc;- Performing quality checks;- Handling Vendor queries via email;- Communicating efficiently with clients for exceptions / escalations/ queries via email;- Handling invoices exceptions (Discrepancy resolution);- Mentoring and assisting new hires in their accommodation period;- Escalating issues at the right time and to the correct owner;- Ensuring the fulfillment of the performance indicators according to the contract with the client;- Handling invoices in different languages and getting accustomed to specialized terms;- Providing data for the monthly calculation of performance indicators;- Making reports, testing new procedures & programs, creating and updating SOPs;- Responding to all inquiries with regards to Accounts Payable process;- Preparing daily, weekly and monthly reports for Business / internal purposes and month-End Closing activities & reconciliations;- Reviewing accounting documents to identify unusual or overdue items and selecting the correct procedure to verify or adjust discrepancies or errors. Show less