James Bretzler

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Canada

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Timeline
About me
Expert training consultant and developer. Specializes in all aspects of end-to-end training development.
Education
- University of Calgary
  2013 - 2018
  Certificate Adult Education & E-Learning
- Sheridan College
  2005 - 2006
  Degree Diploma; B.Sc Human Resources Management Postgraduate Diploma
- University of Guelph
  2008 - 2009
  M.A Public Policy and Public Administration
- McMaster University
  2000 - 2005
  Bachelor's degree Psychology
Experience
- City Of Hamilton
  May 2007 - Sept 2008
  Customer Contact CentreCoordinated the development of a knowledge management system, KIRC, for call representatives using SharepointManaged the database and provided training for usersBecame proficient with the use of Sharepoint, including: adding and deleting groups, altering permissions, adding content Developed and delivered health & safety, and quality management training for new employeesDeveloped online/web-based quality & health and safety training utilizing the Articulate suite of software products
  - Project Manager
    Jan 2008 - Sept 2008
  - Quality Assurance & Instructional Designer
    May 2007 - Jan 2008
- Conestoga College
  Sept 2009 - Aug 2011
  Adult Educator & Instructional Designer
  Developed and delivered training for adults returning to post secondary studiesDeveloped courseware, syllabus, quizzes for evaluation purposesGained significant experience in self-directed adult learning
- CAA South Central Ontario
  Feb 2012 - Mar 2013
  Instructional Design Coordinator
- Toronto Hydro
  Mar 2013 - Sept 2016
  Training & Design Consultant
- Infrastructure Health & Safety Association (IHSA)
  Sept 2016 - Mar 2018
  Program Development Coordinator
- Independent Consultant
  Mar 2018 - Jun 2021
  Training & Instructional Design Consultant
- Outsource Learning Experts
  Jun 2021 - now
  Business Owner
Licenses & Certifications
- Membership Certificate
  The Interaction Design Foundation
  Nov 2018
  View certificate