Alam Nawaz

Experience

• 

  Mcallus orthopedics pvt Ltd

  Feb 2019 - May 2020

  Analyst

  During my four-month tenure as a e Quality Analyst at Mcallus, I had the opportunity to play a critical role in ensuring the delivery of high-quality products and services. As a diligent and detail-oriented professional, I focused on evaluating processes, identifying areas for improvement, and maintaining the highest standards of quality.

• 

  Xpheno

  Aug 2021 - Jan 2022

  Partner consultant

  As a Partner Consultant embedded within the client's organization for an intensive six-month assignment, I had the privilege of serving as a trusted advisor and strategic partner. This unique role allowed me to work hand-in-hand with the client's team, applying my expertise and leveraging to address specific challenges and drive business transformation.

• 

  Myntra

  Feb 2022 - now

  Key Responsibilities:Analyze transaction data and customer behavior to identify potential fraud patterns and trends.Conduct thorough investigations of suspected fraudulent activities, including order verification and customer communication.Collaborate with the customer service team to address and resolve fraud-related inquiries and disputes.Develop and implement fraud detection strategies, tools, and processes to enhance security measures.Prepare detailed reports on findings and present recommendations to management.Stay updated on industry trends, fraud tactics, and regulatory requirements to ensure compliance and effective prevention measures.Liaise with law enforcement and other agencies as necessary to report and resolve criminal activities.Provide training and support to staff on fraud prevention and detection techniques. Show less

  • Fraud Investigator

    Apr 2024 - now

  • Aux Fraud Investigator

    Apr 2024 - Nov 2024

  • Officer - Analyst

    Feb 2022 - Apr 2024