Experience

• 

  Garuda indonesia

  Jun 2017 - Aug 2017

  Operations intern student (in-flight service)

  In-Flight Service Division> Execute Service Facility Plan in Plane: Foods,> Entertainment, Personal Facility, etc.> Maintaining In-Flight Service Plan on Track> Vendor Alignment> Making Galley Utilization Brief for Storage Team and Stewardess> Regular check to Galley on each aircraft type> Join the team to help Aircraft Standard Uplift> Project: to run efficiency service expenses

• 

  Unilever

  Apr 2018 - Oct 2018

  Ulip - customer development iq

  Customer Development Excellence: CD-iQ> Listing & Gate keeping NPD & WP SKU from Category to Area> Maintaining Basepack Grouping and PC Mapping> Maintaining list of CoTC by Channel> Checking SKU Availability on Distributor by Regional View> Submit iQ Input to Churning Team on India> Make iQ Brief & Audit Brief for Area Team> Proposing and Pre-face Working on Dino Turbine. Project: Re-defining GT Channel

• 

  Aeon retail co., ltd.

  Feb 2019 - Sept 2019

  Operations management trainee

  1. Established open and professional relationships with team members which facilitatedcommunication, quickly resolving issues, and conflicts.2. Assisted established management staff with operational oversight, businessdevelopment, and process improvement strategies.3. Conceptualized innovative sales solutions to increase company revenue.4. Handled day-to-day daily operational on the floor.5. Monitored customer voice6. Handled weekly & monthly sales reporting to management.7. Handled special project: "Item Display Rule on own brand and consignment Area" Show less

• 

  Rukita

  Dec 2019 - May 2021

  Operations executive

  1. Collaborated with product manager regarding tenant apps based on (NPS, customercomplaints, & customer survey, also client request).2. Built and strengthened relationships across functional leadership areas to keepdevelopment and operational plans interconnected and effective.3. Strategically coordinated operations according to objectives and capabilities,effectively allocating resources to meet demands4. Applied excellent problem-solving, process development, and strategicimplementation skills to lead and support all areas of operations.5. Negotiated supplier discounts to improve bottom line.6. Monitored the cross-functional project progress for building opening.7. Communicated with upper management team regarding project progress (fromoperations side) & improvement idea based on customer needs (NPS, customercomplaints, & customer survey)8. Maintained and monitored Operations KPI (monthly & quarterly). Show less

• 

  Aruna

  Oct 2021 - Jun 2024

  1. Led vertical of Squad Teams consist of Product Operations, Product owner, Product Designer (UIUX), Data Analyst,Data Engineer and Product Admin.2. Monitored vertical's objective narrative target (quarterly)including timeline deployment.3. Collaborated with head of product to mapping MPP (Squad Lead & Objective Key Driver), create Roadmap quarterly (including narrative), and Individual development program.4. Collaborated with cross-functional teams to help excellence, streamlining processes, and optimizing workflows,5. Collaborate with multiple stakeholders to ensure feasibility of a product requirement (PRD)or product operations deployment (PODD) of new product or improved (apps/ no apps) whichis desired by the stakeholder and deliver business value for the company.6. Led operational initiatives (upgrade tools, workflow, SOP, etc) to solve ongoingstrategic operations challenges regarding digitalization & workflow efficiency7. Monitoring product rollouts, user training, testing and internal communications.8. Developed efficient scrum rituals Show less 1. Led Squad Team consist of Product Operations, Product owner, Product Designer (UIUX), Data Analyst,Data Engineer and Product Admin.2. Monitored squad's objective release commitment & narrative target (quarterly)including timeline deployment.3. Collaborated with Optic vertical to create product roadmap (Success Metric,Narrative, Roadmap timeline, Key Result, and Milestone)4. Collaborated with cross-functional teams to help improve efficiency of operationalworkflow.5. Collaborate with multiple stakeholders to ensure feasibility of a product requirementor product operations deployment of new product or improved (apps/ no apps) whichis desired by the stakeholder and deliver business value for the company.6. Led operational initiatives (upgrade tools, workflow, SOP, etc) to solve ongoingstrategic operations challenges regarding digitalization & workflow efficiency7. Managed product rollouts, user training, testing and internal communications.8. Developed written documents and reports related to programs and operations. Show less

  • Product Manager

    Oct 2023 - Jun 2024

  • Product Operations

    Oct 2021 - Sept 2023
• 

  Sprout digital labs

  Nov 2024 - now

  Product manager