Karim Scofield

Experience

• 

  Paradigma Business Solutions S/A

  Apr 2014 - May 2016

  - Manual and Exploratory testing of new features- Creation of test plans and test scenarios to other testers and developers- Analysis and maintenance of feature documentation- Analysis of requested features, bringing quality to early stages of the development- SCRUM- Testing DB scripts (SQL Server)- Use of a task management tool (VISUAL STUDIO)

  • QA Tester

    Aug 2014 - May 2016

  • QA Intern

    Apr 2014 - Aug 2014
• 

  Linx

  May 2016 - Nov 2024

  - SaaS Environment, promoting better performance for E-commerces, managing micro services APIs- Management of an API that delivers critical data to other APIs, management of the users authentication for the company's product, and also management of the company's public dashboards- Leading a team consisting of Backend Developers, Frontend Developers, QAs and UX designers of varying seniorities- Management of the team's backlog- Planning and managing the team's sprints, defining priorities and collecting inputs to facilitate development- Oversaw the entire product lifecycle from ideation to launch, including post-launch performance monitoring and optimization, and decision-making during the development of new features- Gathering insights from the users of the application I managed, understanding needs, and creating a backlog for the development team- Define, track, and analyze key performance metrics to measure product success and identify areas for improvement - Human management, with weekly 1-1s, constructive feedback, and career tracking- Effectively communicate product plans, progress, and results to internal and external stakeholders, including senior management. Show less - Leading a team of Quality Analysts, Frontend Developers and Support Analysts;- Managing a support operation of a wide variety of the company products (SaaS included), dealing with different problems everyday;- Analyzing and improving the performance of my teams and providing constructive feedback on a consistent basis;- Identifying product improvements based on support trends, collecting and analyzing data from tickets;- Building scalable process to an ever-growing company;- Building good relationships with other teams/managers in the company;- Managing implementation processes as needed Show less - Manual and Exploratory testing of new features;- Creation of test scenarios to developers;- Analysis of requested features, bringing quality to early stages of the development;- Analysing and applying improvements to the development process;- Analysis of product performance metrics (Librato, Analytics, Kibana e Grafana);- Deploy of merge requests (Github) using Continuous Integration (Jenkins);- Analysis of implemented code, and suggestion of improvements (Javascript);- Investigation of problems already deployed, and suggestion of solutions to them;- Use of Atlassian tools(Confluence), to register new documentation;- Use of a task management tool (ASANA) Show less

  • Product Manager (Linx Impulse)

    Apr 2019 - Nov 2024

  • Customer Support Manager (Linx Impulse)

    Aug 2018 - Apr 2019

  • QA Analyst (Chaordic)

    Jan 2017 - Aug 2018

  • QA Intern (Chaordic)

    May 2016 - Jan 2017
• 

  Bússola Social

  Feb 2025 - now

  Head de TI