Deep Enrich
Praise Mwangi
Researcher
515 followers
Thika, Kiambu, Kenya
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About me
social media manager | medical social work |Psychology
Education
Amani counseling center and training institute
2018 - 2018Certificate in counseling psychology Counseling Psychology Second upper
Jomo Kenyatta University of Agriculture and Technology
2018 - 2021Bachelors degree in community development and environment Environmental Science
Experience
ACAL Consulting
Jul 2019 - Jul 2021Researcher
Jiamini CBO
Mar 2021 - May 2022Intern
Kenyatta University Teaching, Referral & Research Hospital
Apr 2022 - Nov 2022Medical Social Work Intern
Alx_africa
Apr 2023 - nowStudent
ACAL
Apr 2023 - May 2024ResearcherVacation Rides
Sept 2023 - nowCommunity Relations ManagerManaged online community presence, inquiries and complaints, ensuring timely and accurate resolution.Utilized customer feedback to identify and implement improvements in customer service.Created engaging multimedia content, including graphics, images, and videos.Aligned social media strategy with overall marketing goals, resulting in increased brand presence.Monitored social media channels for industry trends and discussions, leveraging opportunities for brand enhancement.Planned and executed social media campaigns to promote new destinations, offers, and experiences.Collaborated with cross-functional teams to ensure seamless integration across marketing channels.Tracked and analyzed campaign performance using social media analytics tools.Identified and collaborated with influencers and brand ambassadors to encourage brand advocacy and user-generated content. Show less
Licenses & Certifications
- View certificate
Virtual assistant
Alx_africaNov 2024
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