
Rémi Fontaine
Operator Intern

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About me
Customer support engineer
Education

Postech - Pohang University of Science and Technology
2012 - 2013Materials Science & EngineeringAbroad semester (Postech, South Korea)Organic Electronics for Information and Energy Technologies (OLED, LCD, OPV, OTFT technologies, application to flexible displays), Non-crystalline Inorganic Materials (glasses and ceramics), Mechanical behavior of metallic materials and its modeling (Finite Element Method,...)

Université de Technologie de Troyes
2009 - 2014Master of Engineering (M.Eng.) Materials Sciences and TechnologySpecialty: Processing and Quality of MaterialsPhysics of semiconductors, mechanical behavior of materials, metallic materials, polymer materials

Université de Technologie de Troyes
2013 - 2014Master of Science (MSc) Mechanics and PhysicsSpecialty: Optics and NanotechnologyNanotechnology, materials characterization, nanooptics and nanophotonics
Experience

Renault
Jan 2011 - Feb 2011Operator InternParticipation to the assembly line of the Kangoo II

ArcelorMittal
Feb 2013 - Jul 2013Engineer InternCustomer relationship department, New products divisionDevelopment of a new steel with high yield strength for coiled tubing applications used for the maintenance of oiled development sites.- Study of the influence of the process parameters of a hot strip mill on the steel- Study of the influence of the chemistry on the microscopic characteristics of the steel- Monitoring of industrial tests- Contact with the customer

CEA - Commissariat à l'énergie atomique et aux énergies alternatives
Feb 2014 - Aug 2014Engineer InternLaboratory of Components for VizualisationEncapsulation of hybrid OLED - Test of a new manufacturing process for OLED (inkjet-printing)- Test of a sol-gel material (hard coat) for OLED packaging and encapsulation (protection against scratches)

Amplitude Laser Group
Nov 2014 - Feb 2017Laser field service engineerCustomer service department (in Amplitude Korea)- Field service engineer : perform field service activities (such as system installations, upgrades, troubleshooting and repairs of systems), provide responsive telephone and on site support to maximize customer satisfaction with Amplitude Systemes lasers and solutions- First line contact for customers, handle their technical requests on the based installed systems- Support the sales and R&D in carrying regular feedback regarding the technical defaults- Representative of Amplitude Systemes in Korea- Work in clean room environment and fabs from Koreans largest semiconductor companies Show less

LASEA
Feb 2017 - Jul 2022Production engineer - Field service engineerProduction / Customer service department- Commissioning of Lasea machines, SAT (site acceptance test), upgrades onsite with the final goal to deliver a machine according to the specifications.- Optical alignement of the laser beam pathway in the machine ; calibration of the machine.- Integration, testing of lasers including optical/laser alignment, fault diagnosis, monitoring and analysis.- Laser repairs and laser characterization using different optical techniques- Integration of femto, pico, nano and continuous lasers.- Working closely with R&D, optical, mechanical and software engineers. Show less

STMicroelectronics
Aug 2022 - Feb 2023Equipment EngineerDry etch department- Responsible for a fleet of 10 Lam Research plasma engraving machines.- Development and management of preventive maintenance plans.- Management of corrective actions and diagnosis of complex failures.- Technical support to technicians.- Project management (new machines and upgrades of machines).

LASEA SA
Mar 2023 - nowCustomer Support EngineerCustomer service department
Licenses & Certifications

Driving licence
French governmentJul 2008
Languages
- frFrançais
- anAnglais
- alAllemand
- coCoréen
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