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Jagdish M

Jagdish M

Sr. Service Engineer

Followers of Jagdish M249 followers
location of Jagdish MBengaluru, Karnataka, India

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  • Timeline

  • About me

    Sr. Apple Technical Support Engineer at Team Computers

  • Education

    • Sree Vani English High School

      -
      10

    • Thanapandian Polytechnic College

      2006 - 2009
      Diplomas in Computer Science

  • Experience

    • Hitech Communication

      Apr 2009 - Nov 2010
      Sr. Service Engineer

      • Responsibility of handling In-house and onsite repairs [On windows].• Handling walk-in customers and providing onsite support [On windows].• Providing phone support to customers [on windows].• Assembling & Troubleshooting Hardware related problem [on windows]• Installation of Windows 2000/XP/2003/Windows 7

    • Ample Technologies PVt. Ltd

      Nov 2010 - Sept 2012
      Service engineer

      • Responsibility of handling In-house and onsite repairs.• Handling walk-in customers and providing on site support.• Providing phone support to customers.• Assembling & Troubleshooting Hardware related problem.• Servicing of Apple products like iPod, Laptops, Wireless Network Device, Desktop and portables. • Installation of Mac client OS and Server OS in customer place.• Installation and configuration of Airport Express, Time capsule and Apple TV.• Data migration from Mac to Mac. & PC to Mac.• Installation of windows using Boot camp application.• Parallels and VMware Fusion installation.• Configuring mail client in Windows & Macintosh operating System.• Data Transfer and mail conversion from windows to mac.• Solving general Software & Internet problems.• Handling server calls. (Creating and managing accounts)• RAID Configuration. Show less

    • Team Computers

      Sept 2012 - now
      Sr. Technical Support Engineer

      • Responsibility of handling In-house and onsite repairs.• Handling walk-in customers and providing on site support.• Providing phone support to customers.• Assembling & Troubleshooting Hardware related problem.• Servicing of Apple products like iPod, Laptops, Wireless Network Device, Desktop and portables. • Installation of Mac client OS and Server OS in customer place.• Installation and configuration of Airport Express, Time capsule and Apple TV.• Data migration from Mac to Mac. & PC to Mac.• Installation of windows using Boot camp application.• Parallels and VMware Fusion installation.• Configuring mail client in Windows & Macintosh operating System.• Solving general Software & Internet problems.• RAID Configuration.• Handling Mobility calls (installation App’s, configuration of tab’s) Show less

  • Licenses & Certifications

    • Apple certified Help desk Support engineer.