Shubham Tripathi

Experience

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  R K TOOLS & GAUGES

  Jul 2018 - Sept 2021

  Tools Design Engineer

  • Worked on Auto CADD || Pro-E(Creo) || Catia.• Manged projects related to the Tool Design of several components of Marcopolo Buses.• Worked on the projects of jigs and fixtures for various components.• Operational Planning and Strategic Planning for Manufacturing Operations.

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  Tata Elxsi

  Jan 2023 - May 2023

  Intern

  Project Title: Market Research for the Business Development of TATA Elxsi in the northern region.The aim of this project was to conduct comprehensive market research for Tata Elxsi, specifically focusing on the Northern region, with a special emphasis on the Managed Services offered by the System Integration and Services Business Unit. The research aimed to gather valuable insights into the market dynamics, customer preferences, and competition to enable Tata Elxsi to make informed business decisions and enhance its position in the region.The study also considered various verticals, such as IT, telecommunications, healthcare, and manufacturing, where Tata Elxsi's services could be relevant. Show less

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  Tata Elxsi

  Aug 2023 - Jan 2025

  Business Development Executive

  I am responsible for providing exceptional customer support to our clients, ensuring the smooth operation in System Integration and Services, and contributing to the success of our projects.Responsibilities:1) Act as the main point of contact for valued clients, addressing their inquiries and concerns promptly and professionally.2) Collaborate with cross-functional teams to deliver integrated system solutions and services that meet customer requirements and expectations.3) Monitor and manage the performance of services, ensuring service level agreements (SLAs) are met and exceeded.4) Conduct regular service reviews with clients to assess satisfaction levels and identify opportunities for improvement.5) Continuously identify areas for improvement and implement process enhancements to optimize service delivery. Show less

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  NeST Digital

  Jan 2025 - now

  Business Development Executive

  Overseeing Automotive & Industrial Business (West and North India).As the Business Development Executive at Nest Digital, I am responsible for driving the growth and success of our automotive and industrial solutions in the West and North regions of India. I play a key role in building strong client relationships and ensuring the successful delivery of our projects.Key Responsibilities:Act as the primary point of contact for clients, addressing inquiries and concerns to maintain high levels of satisfaction and trust.Collaborate with cross-functional teams to develop and deliver integrated solutions that meet customer needs and exceed expectations.Identify opportunities for process optimization and service enhancements, contributing to the ongoing success and improvement of our solutions.Drive business development initiatives in the automotive and industrial sectors, expanding our footprint and fostering long-term partnerships with key clients. Show less