
Maciej Rogacki
Passenger service agent - Prm agent

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About me
Sales representative coordinator in PROMAG S.A.
Education

Poznan University of Technology
2013 - 2017Engineer's degree Safety enginering
Poznan University of Technology
2017 - 2018Master of Engineering - MEng Safety Engineering- Safety and ergonomics at work
Akademia Humanistyczno-Ekonomiczna w Łodzi
2019 - 2023Engineer's degree Informatisc - Programming technologies
Experience

Welcome Airport Services
Nov 2017 - Nov 2019Passenger service agent - Prm agentAs a passenger service agent I was responsible for:- ticket check services,- providing information to passengers,- controlling documents for visa requirements accordingly to valid arrival country law,- assisting and helping passengers with different kind of disabilities on every procedure they need to pass from the moment of their arrival at the airport to their departure,- to organize work for me and my colleagues.I have learned how to:- work with a client,- communicate despite language and cultural barriers,- communicate between different company departments and haw to cooperate with them despite different priorities,- provide professional aid to disabled passengers,- operate international passengers handling computer programs.I have developed my:- language skills,- management skills,- ability to work in a group,- work under time pressure. Show less

Pekabex
Feb 2018 - Jul 2018Senior EHS InspectorAs a Senior EHS Inspector I was responsible for:- ensuring compliance with work safety regulations,- ergonomics and health work factors,- preparing and maintaining required safety documentation,- conducting post-accident proceedings,- creating and maintaining a database of personal protection measures and employee trainings,- initial and periodic training,- supervision on work environment and ergonomics tests.

PROMAG S.A.
Apr 2019 - nowComprehensive execution of customer orders based on the ERP class systemCoordinating activities and taking care of the pool of realized transactionsKeeping and supervising electronic sales documentationCooperation with the sales team, logistics, technical and accounting departmentsPreparation of commercial contractsCustomer after-sales service
Sales representative coordinator
Nov 2021 - nowTechnical and commercial assistant
Apr 2019 - Nov 2021
Licenses & Certifications

ACERT - ACADEMIC CERTIFICATE OF ENGLISH
Center of Languages and Communication Poznan University of TechnologyJan 2015
Honors & Awards
- Awarded to Maciej RogackiScholarschip for academic performance (2014-2018) Poznań university of technology
Languages
- poPolski
- anAngielski
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