Richard Bland

Experience

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  Scottish Widows Bank

  Jan 2000 - Oct 2009

  i) To Develop own Geographical Areaii) To Lead, Motivate and Coach a team of Three or Four Members of staff.iii) Provide feedback and support to Line Manager (Senior Manager – Intermediary Sales)iv) Undertake Quarterly 121 meetings as well as effectively communicate end of year ratings.v) Where appropriate, manage staff on Personal Development Plans and supporting Coaching Plans.vi) Contribute and help design best practices. vii) Communicate these amongst the wider team.viii) Help develop others, and aid succession planning within the organisation. Show less i) Establish and develop contacts with key business introducers within own geographic area to ensure Scottish Widows Bank targets are met.ii) Prepare action plans for approximately top 50 introducers in the area to ensure agreed specific targets are in place to form the basis of relationship management.iii) Prepare concise proposals for the Bank’s Directors regarding opportunities to enhance existing or introduce new products/schemes to the market place.iv) Actively take part in ongoing specialist tasks to ensure effective delivery e.g. Advertising, development of other Bank teams, Corporate Hospitality.v) Visit introducers on a regular basis providing accurate feedback and producing reports on a timeously basis in line with procedures.vi) Formulate specific sales development plans for designated business introducers.vii) Provide detailed feedback to the Bank’s Directors regarding market conditions in order to contribute to strategic and operational issues facing Scottish Widows Bank.viii) Establish and grow relationships with Professional bodies in the Bank’s chosen markets.ix) Lead or participate in project teams set up to further develop the growth of the Bank. Show less

  • Area Development Manager

    Jan 2005 - Oct 2009

  • Business Development Manager

    Jan 2000 - Jan 2005
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  Lloyds Banking Group

  Jul 2001 - Jun 2003

  Branch Manager

  i) Manage, Coach, Develop and monitor a key Birmingham City Centre Branch and its sales team.ii) Ensure that targets for 10 key areas of the business are exceeded.iii) Manage the day to day running of such a branch along with a sub branch with separate counter facilities.iv) Undertake annual appraisals with all staff.v) Empower staff to make decisions, and build a good team spirit, conducive to a happy place of work.vi) Attend regular meetings with Directors to report on branch performance and address areas for improvement, consolidation.vii) Surpass own targets set and set a good example to others.viii) Ensure the correct levels of staff are progressing through ‘Certificate in Customer Services’ modules. Show less

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  Cheltenham & Gloucester for Intermediaries

  Oct 2009 - Aug 2011

  Regional Sales Manager

  Ensure all key brokers have a robust business plan in place developed by BDM, in conjunction with NAM, to form a coherent brand strategy for all areas. - Utilise MI to make reasoned decisions.- Maximise current and future business opportunities that align with the brand’s strategic objectives. Ensure that activities are integrated with other channels to drive reciprocal business.- Ensure effective resource plans are in place, allocating BDM resource to match intermediaries’ needs. Regularly review these plans ensuring continuity plans can be readily put into practice as required. - Maintain contacts in the market place, identifying “top talent” in the intermediary mortgage industry.- Build effective relationships with colleagues across the intermediary sales brands maximising business opportunities where appropriate.- Ensure the highest standards of service are consistently delivered by liaising with operational teams.- Ensure compliance with all legislative and regulatory requirements, including T&C scheme, by ensuring that operational policies and procedures are understood and consistently followed.- Own and drive personal training, career and self development, ensuring an active PDP is in place; regularly review to ensure plan remains relevant. Show less

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  Scottish Widows

  Aug 2011 - Sept 2013

  Business Development Manager - Mortgages

  i) Establish and develop contacts with key business introducers within own geographic area to ensure appropriate levels of Mortgages are achieved.ii) Add value and build IFA business by creating an income stream.iii) Prepare action plans for approximately top 50 introducers in the area to ensure agreed specific targets are in place to form the basis of relationship management.iii) Prepare concise proposals for the Bank’s Directors regarding opportunities to enhance existing or introduce new products/schemes to the market place.iv) Specialist areas of Business Development are Mortgages for Professionals (90% LTV), Offset (85% LTV) and individual underwriting.v) Visit introducers on a regular basis providing accurate feedback and producing reports on a timeously basis in line with procedures.vi) Formulate specific sales development plans for designated business introducers.vii) Provide detailed feedback to the Bank’s Directors regarding market conditions in order to contribute to strategic and operational issues facing Scottish Widows Bank.viii) Establish and grow relationships with Professional bodies in the Bank’s chosen markets.ix) Lead or participate in project teams set up to further develop the growth of the Bankx) Presently covering the following post codes HR, WR, GL, BS, BA & SN Show less

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  Colleys Valuation Services

  Sept 2013 - Sept 2018

  Regional Performance Manager

  To Manage and Lead a Team of 15 Chartered Surveyors in the West Midlands area.

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  E.surv Chartered Surveyors

  Sept 2018 - now

  • Area Operations Manager & registered valuer

    Jan 2020 - now

  • Area Performance Manager

    Sept 2018 - Jan 2020