Gracious Khambana

Gracious Khambana

Customer Service Agent

Followers of Gracious Khambana124 followers
location of Gracious KhambanaKempton Park, Gauteng, South Africa

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  • Timeline

  • About me

    Qualified Educator/SACE Registered

  • Education

    • Tshwane University of Technology

      2013 - 2016
      National Diploma Tourism and Travel Services Management

      Activities and Societies: Communications Marketing Accounting and Human resources Law for tourism Travel and Tourism Practices

    • STADIO Higher Education

      2022 - 2023
      Postgraduate Degree EDUCATION

      Activities and Societies: Teaching Practicals

  • Experience

    • Colossal Aviation Services

      Jan 2018 - Aug 2020
      Customer Service Agent

      Check in passengersBoarding passengers Data entrySecurity checkAssist passengers with enquiries

    • Department of statistics South Africa

      Dec 2021 - Apr 2022
      Field Operations Officer
    • Capitec

      Jul 2022 - now

      welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels. Competencies Adhering to Principles and ValuesRelating and NetworkingPersuading and InfluencingPresenting and Communicating InformationDelivering Results and Meeting Customer ExpectationsFollowing Instructions and Procedures

      • Service Consultant

        Jul 2023 - now
      • Bank Better Campion (BBC)

        Jul 2022 - Jun 2023
  • Licenses & Certifications

    • Galileo

      Travelport
      May 2015
    • Driver Code 10

      Traffic and licensing department
      Aug 2017