Mohamed Gamal

Experience

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  United Equipment for imports and export

  Sept 2010 - Dec 2010

  Sales representative indoor

  o Convince the client desired producto Maintaining customer follow-up after the purchase of the producto Give each customer enough information about the producto Handle customers' complaints and inquiries and provide solutions totheir problemso Help customers try on or fit merchandiseo Prepare sales slips or sales contracts

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  Vodafone Egypt

  Jan 2011 - Feb 2012

  Call Center Agent

  o Handle customers' complaints and inquiries and provide solutions totheir problems.o Maintaining the quality of follow-up with the customers.o Technical support ADSL land line handling.o Implementation tasks with managers.o Best Agent for five continuous months

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  Orange

  Mar 2012 - Jul 2016

  Sales Manager

  o Operating & selling the company products to enterprises.o Identify new business opportunities through various prospectingmethods.o Maintaining meaningful relationship with the new and existingcustomers.o Maintaining continuous communication with the existing customersfor accomplishing repeated sales.o Using various sales techniques and practices for closing sales andaccomplishing the targets.o Team leader and shift leader.o Handling returned merchandise and accounting for receipts.o Handling customers' complains and caring about the QOS.o Playing the role of CSR for urgent situations.o Reporting to the high managements the market feedback andcompetitors practices.o Upgraded to be store manager from 1st May 2014 till presento Sharing with my colleagues the effective sales techniques and marketinformation.o Conducting financial transactions (including payments made with creditcards or checks).o Opening or closing cash registers, processing coupons or discount.o Preparing store displays, arranging for purchase deliveries and takinginventory.o Arrange meetings with area managers and staff. Show less

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  Amlak Real state Investment

  Aug 2016 - Nov 2018

  Digital Marketing and Sales Supervisor

  o Follow up with sales targets and company vision.o Contributing to social media engagement and brand awarenesscampaigns.o Providing accurate reports and analysis to clients and companymanagement to demonstrate effective return on investment (ROI).o Researching new online media opportunities that may benefit thebusiness including mobile, social media, development of blogs andforums.o Communicating with clients, affiliate networks and affiliate partners.o Assisting with paid media including liaising with digital advertisingagencies.o Negotiating with media suppliers to achieve the best price forcompany.o Developing and integrating content marketing strategies.o Keeping up to date with current digital trends.o Arrange meetings with managers and staff to follow up sales trends. Show less

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  Fawry Banking and Payment Technology Services

  Nov 2018 - Feb 2024

  Store Manager
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  FawryPlus

  Mar 2022 - now

  Area manager

  • Area Retail Sales Manager

    Feb 2024 - now

  • Area Sales Supervisor

    Mar 2022 - Feb 2024