Deep Enrich
Mohand Ibrahim
IT Network
2000 followers
Cairo, Egypt
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About me
Cisco Systems Engineer | Contact Center | UCCE | PCCE | UCCX | Eleveo | Genesys Cloud CX
Education
Thebes Academy
2013 - 2017Bachelor’s Degree Computer Science Good
Experience
Macaroni Queen
Mar 2018 - Mar 2019IT Network
EcoTel Holding
May 2019 - Jul 2019Field Network Engineer
ArabJet B2B
Jul 2019 - Oct 2020IT Specialist
IATI
Nov 2020 - Oct 2022System Engineer
Expertflow - livechat, video, callcenter SW
Oct 2022 - nowCisco Systems Engineer
Licenses & Certifications
Eleveo Version 9 and Data Migration
EleveoSept 2024
CCNA Routing and Switching: Scaling Networks
CiscoAug 2016Eleveo Compliance Recording
EleveoDec 2022CCNA Routing and Switching: Introduction to Networks
CiscoMay 2016CCNA Routing and Switching: Connecting Networks
CiscoAug 2016- View certificate
Genesys Cloud CX Professional
GenesysJan 2025
CCNA Routing and Switching: Routing and Switching Essentials
CiscoJun 2016
Languages
- enEnglish
- arArabic
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