Eleanor Roy

Experience

• 

  Boots UK

  Jun 2014 - Sept 2014

  Customer Assistant

  My responsibilities included assisting and advising customers, working on the till and restocking shelves - keeping them orderly and presentable.

• 

  Flip Out | Trampoline Arenas

  Dec 2015 - Jun 2016

  Arena Attendant

  Ensuring people are following the rules and trampolining safely. Working on reception and taking phone calls; welcoming guests as front of house, making sure people are registered and helping everyone get through reception as quickly and positively as possible. Freelance Photographer.

• 

  Inkwell Design Photography

  Jun 2016 - Nov 2017

  Freelance Photographer
• 

  Tesco

  Jun 2017 - Sept 2018

  Customer Service Assistant

  • Building and maintaining customer relationships, giving friendly and memorable service to increase customer satisfaction and company success. • Handling Returns and exchanges in a calm and effective way to resolve issues productively.• Dealing with customer queries and complaints in a professional manner.• Assisting customers on the shop floor.• Maintaining promotional displays and ensuring stock is refilled and presentable.

• 

  Tesco

  Nov 2018 - Sept 2024

  Checkout Assistant

  • Continually improving communication skills to facilitate smooth transactions, as the final point of contact before leaving the store; it's important to serve customers energetically and with a sense of humor so they leave feeling uplifted and relaxed. • Completed sales transactions, maintained the cash draw and counted the cash. • Cashing up the checkouts, resetting procedures for tills, main bank, self-service and scan as you shop checkouts.• Assist customers with their shopping process, resolving pricing issues, locating products.• Resolving technical issues, note acceptor and coin jams, receipt printer errors, etc. 收起

• 

  Air Ambulance Charity Kent Surrey Sussex

  Sept 2024 - now

  Receptionist