Victoria Scarbrough

Experience

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  Eno River Farm

  Mar 2021 - Dec 2021

  Crew Member

  Creamery - Took customers' orders, processed payments, and filled their orders. Made waffle cone batter and baked waffle cones. Washed dishes, cleaned countertops, cleaned in and around the freezer, scrubbed and squeegeed floors, and cleaned waffle irons.Greenhouse - Handled customer service relations (answered phone & customer questions), processed payments of store goods, watered and deadheaded plants, swept greenhouse floor, and maintained appealing plant displays.Produce Stand - Processed payments of store goods, restocked produce, breads, jams, etc., handled receiving of goods from vendors, performed quality check of perishable items & removed any that should not be sold to customers, throughout the day checked bathrooms for cleanliness, swept and mopped main floor, wiped down counter tops, put away produce and bread, and thoroughly cleaned bathrooms at the end of my shift.Berry Fields - Point of contact for customers picking berries. Directed them to appropriate fields, provided buckets and instructions, and washed buckets at the end of my shift.Initially hired to work in the greenhouse but was given more responsibility and was able to work in other departments such as fields, produce stand, and creamery. Over time I was able to work in particular sections by myself, managing the cash register and customer service. While working in the creamery I was given the opportunity to help design our ice cream signs. Show less

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  Uncle Julio's Restaurant Group

  Aug 2022 - May 2023

  Hostess

  Warmly greet guests creating a welcoming environment and increasing customer loyalty. Enhance the customer experience by selecting seating to optimize service and customer needs and preferences, seating 300-500 people per shift. Present menus and specials to guests while ensuring they have napkins, chips and salsa, and silverware. Coordinate with waitstaff, food runners, kitchen, and managers to ensure each guest was assigned and satisfied with their dining experience. Swiftly and gently addressed any customer complaints or concerns, escalating it to management when necessary. Manage reservation log with accuracy and detail, making sure to note any special occasions and requests, coordinate 50-100 reservations per shift through phone, email, and Resy platforms. Show less

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  North Carolina Endodontics

  Apr 2023 - now

  Dental Assistant

  Prepared treatment and evaluation rooms for patients by sanitizing equipment and restocking supplies. Improved patient care by reviewing and sharing patient records and health history with the dentist. Maintained patient privacy by entering data into dental records system. Maintained a sterile environment by cleaning dental equipment, promoting patient safety and comfort. Worked alongside the dentist providing instruments and suctioning during procedures, always working proactively to anticipate needs. Show less