Suzy Ford

Experience

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  ADT Security Services

  Jun 1996 - Oct 2001

  Control Room Operator

  Monitoring of security alarms at commercial and residential propertiesDispatching/liaising of patrol companies/police as requiredTechnical alarm queries and support, product enquiriesData entry, creation and maintaining of customer service contracts Customer enquiries and processing of payments, account queries

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  Signature Security Group

  Oct 2001 - Oct 2002

  Control Room Operator

  Monitoring of security alarms at commercial and residential propertiesDispatching/liaising of patrol companies/police as requiredTechnical alarm queries and support, product enquiriesData entry, creation and maintaining of customer service contracts Customer enquiries and processing of payments, account queries

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  Konica Minolta Business Solutions Australia Pty Ltd

  Jun 2003 - now

  Senior Customer Co-Ordinator - Dealer Team

  Creation of customer service contracts, creation of sales orders, purchase orders, providing administrative support to service, sales managers/dealer managers and business partners. Maintain/update data in SAP system, experience with MS Office/Excel/Word. Contacting business partners to verify delivery data, establish delivery times and allocate required resources for installation of photocopiers. Liaising with courier companies, document storage, reporting, invoicing, crediting, establishing and maintaining relationships with stakeholders. Show less