Anju Singh

Experience

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  Mphasis

  May 2004 - Jul 2007

  Team Leader

  Managed team of 25+ for a telecom process and worked with an international UK banking process for 2 years

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  Zensar Technologies

  Aug 2008 - Jan 2010

  Team leader

  Handling Team of 25. Driving sales for insurance and credit cards. Optimized financial campaigns for insurance, credit cards, cross-sell, and inbound credit card applications.

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  Kotak Life

  Jan 2010 - May 2012

  Client Relationship Manager

  1.Driving telesales process for multiple locations and achieving month on month revenue targets.2.Setting up the pre-sales, point of sales and post sales processes at all centers.3. Ensure functioning of Unit as per SLA4. Ensure basic hygiene factors at all Call centre units are met.5. Ensuring maximum attendance and steps to control attrition in the team.6. Organizing different motivational activities to increase productivity.7. Database planning along with the call centre to ensure maximum contactable/eligible database is dialed.8. Improve on Call Quality to improve performance.9. Incentive Planning10. Login/conversion11. Hiring and Recruitment12. Training and Refresher 13.Handling Customers Show less

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  Clarion Technologies

  Jan 2013 - Jun 2018

  Sr. Client Engagement Manager

  Responsible for Complete Sales cycle, Data Collation, Lead generation, Running Email Campaigns, Online Marketing, Working on Inbound leads to take them to Contract execution stage, Mine accounts for business across open source stack like PHP, various CMS and .NET, Mobility, Cloud computing, UX / UI technologies, Client Handling and Relationship Management, Help Clients with Software/ Web based development Services.

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  Systems Plus Transformations

  Jan 2019 - Mar 2020

  Sr. Manager -Accounts

  Seasoned Sales and Marketing professional with Team handling skills. Account Management for multiple customers in the UK and US market. Experience with Email Marketing, End to End customer Management, Prospecting, Cold Calling, Working on various customer requirements and planning strategically to increase the revenue. Building customer relationship by exploring new opportunities. Managing Sales as well as Marketing activities for the organisation.

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  Outreach Digital Marketing

  Apr 2020 - now

  Founder & MD - Outreach Digital Marketing Services

  We collaborate with clients globally to drive business growth, enhance Brand awareness, increase Website traffic, generate leads, and improve conversions with our unique digital approach. We conduct comprehensive Digital marketing Trainings and Workshops as part of Skilling programs organized for Corporate businesses and the Educationational institutes. Reach out for free consultation.