Syed Moazzam Rafi

Experience

• 

  Geo Tv Network

  Oct 2007 - Mar 2011

  System Engineer

  Provide support to user regarding their day to day problems • Computers installation, maintenance and troubleshooting • Managing MS XP, Vista, Server 2003 environment • Network related issues, troubleshooting, diagnosing • Working on News related software e.g. Octopus, VIZ • Provide technical facilities and troubleshooting for live coverage from Quicklink, Began, StreamBox devices. • Audio/Video footages grabbing with VTR's and DSR. • Uploading and Downloading of footages through FTP and Flip Factory. • Managing and Troubleshooting Flip Factory. • Incharge of Computers Inventory and Systems Maintenance Projects. Show less

• 

  Oxford University Press Pakistan

  Apr 2011 - now

  • Managing MS Windows XP, Windows Vista, Windows 7, Windows 8/ 8.1, Windows Server 2003, Windows Server 2008, Windows Server 2012 environment.• Windows installation, maintenance and troubleshooting.• AD & Exchange management such as creation and management of user accounts, Creating Email mailbox and checking server logs etc.• Create user folder on File Server and assign rights to take user backup.• Installation of new Desktop, Laptop, Servers and Printers• Network management, monitoring, troubleshooting on LAN and WAN.• Configuration of Switches, WLAN and Access Points.• Provide Desktop/Network support to user regarding their day to day problems.• Provide support for all the Audio/Video conferencing solutions like Polycom, Skype, Goto Meeting, Webinar to users.• Assist procurement Officer in purchasing of hardware and software.• Inventory assets management and tagging for Switches, Access points, Computers, Laptops, Printers, Scanners and other IT related Hardware. Also updating and maintaining iTrack system.• Responsible to prepare and forward the list for all the IT hardware purchases for Insurance. Show less • Managing MS Windows XP, Windows Vista, Windows 7, Windows 8/ 8.1, Windows Server 2003, Windows Server 2008, Windows Server 2012 environment.• Windows installation, maintenance and troubleshooting.• AD & Exchange management such as creation and management of user accounts, Creating Email mailbox and checking server logs etc.• Create user folder on File Server and assign rights to take user backup.• Installation of new Desktop, Laptop, Servers and Printers• Network management, monitoring, troubleshooting on LAN and WAN.• Configuration of Switches, WLAN and Access Points.• Provide Desktop/Network support to user regarding their day to day problems.• Provide support for all the Audio/Video conferencing solutions like Polycom, Skype, Goto Meeting, Webinar to users.• Assist procurement Officer in purchasing of hardware and software.• Inventory assets management and tagging for Switches, Access points, Computers, Laptops, Printers, Scanners and other IT related Hardware. Also updating and maintaining iTrack system.• Responsible to prepare and forward the list for all the IT hardware purchases for Insurance. Show less

  • Assistant Manager IT

    Apr 2015 - now

  • Junior Manager IT

    Apr 2011 - Mar 2015