Jeff Bourne

Experience

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  Toronto Transit Commission

  Jun 1995 - now

  Wayside Supervisor/Dispatcher

  Qualified as: Wayside Supervisor, 911 Dispatcher, Radio Dispatcher, IMC Dispatcher, CIS DispatcherOver 20 years’ experience working in the Transit Control Centre a 24/7 Emergency Response CentreExtensive knowledge of all 4 subway lines, streetcar rail and bus routesWorked as a Subway Operator on Lines 1 & 2 (Danforth & Wilson Divisions), Streetcar Operator (Russell/Roncesvalles Divisions) and Bus Operator (Wilson Division)Direct communications with Subway Operators for emergencies, security incidents, subway disablements, signal malfunctions, track defects, service disruptions, service adjustments and customer inquiries, work directly with Tower Controller to minimize delays, restore service, invoke Corporate Plans during emergencies such as fires, personal injury at track level and evacuations, adhere to emergency procedures, implement “Stop and Stay”, subway turn backs and dispatch appropriate Response Personnel such as Supervisor, Line Mechanic, Signal Maintainer, Track and Structures, Electrician, etc., identify congestion on mimic board and inform passengers, adjust service to equally space the distance between trains, allow TTC employees access to track level for walking inspections, the set up of minor or major work zones, inform Subway Operators of Personnel at track level, coordinate the routing of work cars and set up of impassable work zones to facilitate maintenance of rail and structures during non-revenue serviceMake real time Subway PA announcements informing customers of service disruptions, subway turn backs, shuttle buses and suggest alternate travel pointsCreating a MAXIMO in data base to record signal defects and signal violationsCreating a “Log Entry” to record any service disruption due to fire/smoke, personal injury, security incident, subway disablement, signal violation, speed control system violation, change overs Show less