Stacey Shell

Experience

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  Ball State University

  Jan 2003 - Jan 2004

  Graduate Assistant
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  NIC-www.IN.gov

  Jun 2004 - Jul 2005

  Project Manager

  Managed web application projects for the State of Indiana from initiation to implementation. Top projects include Indiana Child Support Payment History, Indiana Unclaimed Property Search, and the Indiana General Assembly BillWatch / BillInfo. Achievements:• Managed all communications with assigned state agencies• Managed project team of three including developers and design personnel• Gathered business, user, and technical requirements through facilitated on-site workshops, interviews, and job shadowing• Reviewed prototypes with design and development teams and obtained approval from state agency• Manually tested web applications and ensured product complied with requirements• Facilitated meetings with state agencies and other vendors Show less

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  Cummins Behavioral Health Services

  Sept 2005 - Jan 2006

  Workflow Analyst

  Led the effort to document current state processes at eight clinical locations and propose areas of improvement and possible technology solutions. Achievements:• Gathered business and user requirements through job shadowing and interviews• Developed process flows to represent current consumer intake, clinical, scheduling, and billing processes• Reviewed proposed software implementation and researched effects of implementation on processes• Published a process and technology improvement proposal Show less

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  Clayton

  Feb 2006 - Jun 2007

  Business Analyst

  Worked as a business analyst for a company that provided a risk rating for loans for clients interested in buying the loans. The business analyst role worked on internal applications and processes to support daily operations and the risk rating application used for clients. Achievements:• Gathered business, user, and technical requirements and ensured product complied with company and IT policies for multiple projects including collecting data from dbf files and inserting data into a reporting database to be used for client and internal business reports• Responsible for creating the test plan and test cases and managing testing in accordance with the project time line• Created project templates (Charter, Requirements Matrix, etc.) for the IT department• Documented Sarbanes-Oxley (SOX) procedures/guidelines• Reverse engineered Clipper code into business rules• Administrator for time sheet administration software including planning for minor and major releases, creating change control tickets for release approval and resource allocation, updating user training materials, and troubleshooting user problems Show less

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  Slalom Consulting

  Oct 2007 - now

  Senior Consultant

  Consulted in various projects in multiple industries as a Business Analyst, Product Owner, or Product Manager in both traditional waterfall SDLCs, as well as, Agile teams, including:- Automotive- Retail Pharmacy- Insurance - Food and Beverage ManufacturingMost recent notable projects include:- Implementing Shipping and Delivery network with order routing optimization- Mobile Insurance App- Standing up a Robotic Process Automation (RPA) Program as RPA Production Controller, RPA Process Analyst, RPA Developer; while participating in developing and executing the RPA Governance structure- Pharmacy Prescription (eRx) Automation, eRx Controlled Substance Reporting - Prescription Kiosks- Large scale Insurance implementation of the Affordable Care Act (ACA) ExchangeProjects focused on client satisfaction during technology implementations, process improvements, and training deployments. Main achievements include:- Write Epic, Feature, and User Stories- Product Roadmaps- Created process flow documentation- Created ODM Business Rules- Wrote user stories, created requirements and wireframes for consumption by the development team- Gathered and Documented the functional and non-functional requirements- Supported client in identifying business processes affected by system and improvements to those business processes- Facilitated User Acceptance Testing sessions- Designed and Published the Training Documentation- Facilitated Training sessions- Managed User Acceptance Testing- Managed the lifecycle of work requests initiated by internal business clients- Researched and proposed alternative solutions to work requests- Communicated the status of each work request during the entire lifecycle- Facilitated meetings between technical development team and business- Mentored Junior Business Analysts Show less