
Josey Swanson
Co-Owner

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About me
Customer Support Manager | Consultant | Sasquatch Hunter 👣
Education

Kirkwood Community College
-
Experience

Icon Consulting
Feb 2010 - Nov 2013Co-OwnerScheduled all new projects, ensuring efficient project management and timely execution.Coordinated sub-contractors' schedules to optimize workflow and meet project deadlines.Monitored the progression of active projects, proactively addressing any issues to ensure successful completion.Collaborated with clients' insurance companies to ensure proper coverage for any/all damages and facilitate smooth claims processing.Organized current and prospective client files, maintaining meticulous records for streamlined business operations.Assisted in scouting and securing new clientele, contributing to business growth and expansion.Managed accounts payable and receivable, maintaining accurate financial records and facilitating smooth transactions.Oversaw all necessary legal aspects of the business, ensuring compliance and adherence to regulatory requirements. Show less

Clean Property Services
Feb 2012 - Sept 2018Business OwnerSuccessfully cultivated and expanded a diverse clientele base, encompassing residential, commercial, and new construction sectors, through effective marketing strategies and outstanding service delivery.Demonstrated adept management skills in maintaining meticulous scheduling, efficiently coordinating both residential household upkeep and commercial property maintenance to meet clients' specific needs.Nurtured and curated a reliable and skilled contractor pool, including professionals in plumbing, windows, general contracting, lawn care, pest control, and more, fostering strong collaborative partnerships to ensure comprehensive and top-quality services for clients.Expertly orchestrated scheduling and coordination with contractors, ensuring seamless job completion and timely project delivery, which led to increased client satisfaction and positive project outcomes.Exemplified a client-centric approach by promptly addressing all issues related to services provided, as well as any concerns with contractor services, resolving matters to the highest level of satisfaction for all parties involved.Assumed a hands-on role in quality control, conducting meticulous inspections during job production and upon completion to uphold high standards and ensure exceptional workmanship.Efficiently managed accounts payable and receivable, maintaining accurate financial records and facilitating smooth financial transactions with clients and suppliers.Implemented an effective inventory management system for supplies utilized in commercial accounts, optimizing cost control and ensuring adequate resources for ongoing projects.Demonstrated technical proficiency by handling equipment maintenance and repair, minimizing downtime and maximizing operational efficiency to meet service demands effectively. Show less

Fluid Quip Technologies, LLC
Aug 2019 - Nov 2021SchedulerDeveloped and implemented project scheduling processes and procedures, enhancing overall efficiency and collaboration of all departmentsCollaborated with all department heads to develop the standards in which their schedules operated.Coordinated and managed all aspects of project scheduling, to encompass all in house departments, Engineering, Design, Project Management, Construction Management, as well as additional contracted departments which varied by project to ensure optimal time management and resource allocation.Traveled to project sites to work closely with construction management teams to ensure project timelines were accurately aligned in real time.These onsite encounters required effective communication and collaboration by all departments on site.Prioritized and rescheduled tasks as needed, adapting to changing priorities and operational requirements to meet critical project deadlines.Ensured accurate and up-to-date records of project schedules, utilizing digital tools and systems for seamless information management.Demonstrated exceptional communication and problem-solving skills in addressing scheduling conflicts and finding suitable solutions to meet business needs.Supported the overall productivity of the organization by ensuring timely and well-coordinated schedules for all team members.Leveraged exceptional organizational skills to maintain a well-structured and efficient schedule, facilitating smooth workflow and minimizing conflicts.Embraced the culture of innovation and continuous improvement at Fluid Quip Technologies, contributing to the company's growth and success through meticulous scheduling and support. Show less

Drake Consulting
Aug 2020 - nowBusiness OwnerServe as the visionary leader and owner of Drake Consulting, leveraging astute project management expertise to drive successful outcomes for diverse client engagements.Exhibit a strong acumen in property management, ensuring the efficient handling of properties and the optimization of their value for clients.Provide expert consultation on process procedures, offering valuable insights and recommendations to enhance organizational efficiency and effectiveness.Facilitate impactful business development consultation, collaborating with clients to identify growth opportunities and formulate strategic plans for increased market presence.Offer specialized expertise in setting up and guiding small businesses, supporting entrepreneurs in launching and establishing thriving ventures. Show less

Midwest Community Development
Nov 2021 - May 2024Operations ManagerSpearheaded comprehensive oversight of operations for a portfolio of six distinct businesses, ensuring seamless coordination and optimal efficiency.Demonstrate exemplary financial management skills by handling budgets, financial planning, and reporting, contributing to sustainable growth and profitability.Directly supervise and support a team of operators, fostering a collaborative environment while driving performance excellence across each business unit.

Premier Plus
Mar 2022 - Jan 2023Business Development ManagerSuccessfully led and managed a high-performing team responsible for government bid estimation and submission, resulting in an increased success rate for securing lucrative contracts and projects.Demonstrated exceptional leadership skills in building and nurturing a dynamic development team dedicated to commercial ventures, fostering a collaborative and motivated work environment.Spearheaded talent acquisition efforts, identifying and recruiting top industry professionals to form a cohesive and skilled team that consistently delivered outstanding results.Utilized effective communication and mentoring to guide team members in understanding project objectives, roles, and responsibilities, ensuring alignment and efficient execution of tasks.Conducted performance evaluations, provided constructive feedback, and implemented professional development plans, contributing to individual growth and overall team advancement.Implemented streamlined processes and project management methodologies, optimizing team productivity and project delivery timelines.Fostered strong cross-functional collaboration with sales, marketing, and other departments, enhancing synergy and maximizing business opportunities.Initiated and maintained strategic partnerships with external stakeholders, suppliers, and contractors, bolstering the team's capabilities and resources for complex projects. Show less

Raining Rose, Inc.
May 2024 - nowCustomer Support Manager
Licenses & Certifications

FAA License
Federal Aviation Administration
Microsoft Project Certification
SkillForge
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