Mark Hibbert

Experience

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  Kroger

  Apr 1994 - May 1997

  Co-Manager

  Responsible for all aspects of daily store operations. Hired and trained staff of 80-100. Maintained profitability of all departments with budget enforcement, employee scheduling, and product ordering• Supervised merchandising of products on sales floor with vendors.• Handled human resource issues within the framework of a very detailed union contract.• Upheld sanitation of all departments and employee safety initiatives.• Spearheaded a customer-centric service culture within all departments. Show less

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  Deluxe Corporation

  May 1997 - Mar 2007

  Sales Consultant

  • Coordinated the sales of financial banking products, payroll processing and custom printed products for businesses of multiple types and sizes, managing a customer portfolio of over two thousand accounts.• Built sales volume an average of 10-15% per year.• Contacted hundreds of professionals, including bankers and accountants, gained their trust, acquired referrals, and helped them enhance their relationships with clients and customers. Became a resource for client acquisition through my new and existing business relationships.• Asked to serve on 10 “Best Practices” Advisory Boards. Trained on new products and services within portfolio with new employees. Show less

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  Dr Pepper Snapple Group

  Mar 2007 - Jan 2018

  Business Development Manager

  • Consistently grew my responsible sales categories throughout my time employed in a highly competitive selling environment.• Steady increase in profit margin for my responsible categories within the same time period.• Secured many events and festivals that were previously run by my competitors.• Development of marketing strategies for brand development and distribution.• Managed the maintenance and delivery of equipment and products that are sent to these customers and/or events. Show less

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  Self-employed

  Sept 2017 - Jan 2019

  Business Owner Restaurant/Golf Course

  • Controlled all aspects of business operations including: finances, human resources, payroll, vendor relations with beer, liquor, and wine, sales and marketing, and social media.• Managed staff in golf operations and golf sales and events.• Trained staff in customer service, operations, and product knowledge.• Became an additional resource to the community by becoming a Tourism Ambassador for the county.

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  Stryker

  Apr 2019 - May 2020

  Customer Service Support Specialist

  • Worked with Stryker Instruments customers and account managers in problem solving and creating repair and maintenance cases.• A resource for product specifications, service statuses, and regulatory information on behalf of the company with customers and account managers.• Knowledge and use of newly installed software to make order entry and information gathering more streamline and organized.

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  J2 Medical Supply, Inc.

  Aug 2020 - Mar 2021

  Territory Manager

  J2 Medical Supply has more than 30 years of manufacturing, distribution and logistics experience serving healthcare organizations, government agencies, and Fortune 500 companies including Microsoft, Disney, and SONY. During the COVID-19 crisis, we have retooled to assist healthcare professionals, government agencies and essential workers get the much-needed protective equipment they need to protect and serve.J2 Medical Supply has a full-time staff in the USA & China and takes pride in physically inspecting, monitoring, processing and shipping orders with expertise and precision. J2 Medical Supply is an intelligent choice for large quantity clients interested in a proven and reliable PPE supply chain. Our current menu of PPE products include:• FDA Certified N95 Masks• FDA Certified KN95 Masks• 3-Ply Surgical Masks• Custom Branded Reusable Protective Masks & Gaiters• Nitrile Gloves• Vinyl Gloves• Level 2-3 Isolation Gowns• Face Shields• Hand Sanitizer• Bouffants• Shoe Covers Show less

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  Service Professor, Inc.

  Mar 2021 - May 2024

  Sales Consultant

  • Consulting with homeowners about their specific HVAC projects with extensive product knowledge of the different options to create trust and comfort with our company.• Presenting our comparable value against other HVAC contractors in an extremely competitive industry.• Artistic and calculated sales techniques employed to have customers make buying decisions on the initial visit. Also called, “the one call close”.• Relying on my knowledge and experience in the sales process to combat objections and to provide solutions. All in an effort toward the customer concluding that we are the best option for their project(s). Show less

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  Great Lakes Skilled Trades, LLC

  May 2024 - now

  Territory Manager

  We provide contractors with quality tradesman at varying experience levels in all aspects of construction. The length of assignment could be a day to the total length of time it takes to complete a project. We also provide heath insurance, workerman’s comp. and unemployment insurance, and PTO to our employees that we assign to specific contractors. We screen and select employees based on a minimum of one year in selected skill(s) that the contractor would need for their specific industry and project(s). Show less