Wayne Davey

Experience

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  Intertek

  Oct 1998 - Jan 2004

  Regional Support Specialist

  • Provide Global support to all regional Africa offices on a wide range of Software products (OS, DB, Windows PC, Mail products, support tools, complex proprietary software) and hardware products (servers, PCs, laptops, networking, modems, printers and peripherals)• Primary responsibility: Unix Operating system, Oracle DB and proprietary software, Windows Desktop tools, Unix server hardware installation• Analyze requirements and implement operational hardware and software• Requirement Analysis• Business and IT interface • Plan, implement start-up of new contracts/offices globally, install and configuration of all hardware and software (OS and supplementary software) as well as data base configuration and activation (Oracle, proprietary software) for operation, Systems training and admin, end user training• Frequent travel to offices globally to perform upgrades, do performance tuning and complex systems admin functions on mission critical systems• Implement and manage system security• React to and effect disaster recovery on mission critical systems• New product evaluation and implementation• IT policies and securities • Oracle Database migration strategies• Resource training• Export and import documentation Show less

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  Qmuzik

  Jun 2004 - Oct 2005

  Business Analyst

  • The development and support of the Qmuzik ERP system• Document AS-IS processes • Spec and design new functionality• Implementation • Business requirements analysis• Data analysis• Value ware integration• UML Modeling• JAD session planning and facilitation• Functional Specification• System integration

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  SA Driver Solutions

  Mar 2006 - Oct 2006

  Owner

  • Recruitment • Training • Day-to-day resource management• Day-to-day logistics• Event co-ordination and management• Operations management• Labor relations• Payroll• Sales

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  ABC IT Solutions PTY (South Africa)

  Mar 2006 - Sept 2008

  Business Analyst

  • Management and delivery of solutions to Client• Business process definition and design, interface design, project definition, project management, resource management, service delivery management, risk analysis, product definition and design, project engagement, third party service engagement• Preparing and reviewing SLAs• Ongoing operational stability and integration of systems• Service delivery levels• IT Security and architecture sign off• Analytical and problem solving skills• Risk and quality management• Change management process• Project methodologies• Methodology administration• Model designs• Stakeholder reporting• Program reporting• General knowledge of infrastructure planning and implementation• Resource time management• IT Governance policies and procedures• Strong document and presentation skills• Quality assurance• Database design• Bank card core management systems• Core banking systems (IFlex)• Banking rules and processAnalyse and document data architecture for a number of bespoke applications within the banks Africa operations. Show less

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  EON Consulting

  Sept 2008 - Oct 2013

  Senior Business Consultant

  • Business Process Management Subject Matter Expert• Enterprise / Business Architecture Subject Matter• Business Analysis • Workshop facilitation • Business process definition and engineering.• Project execution and management• Implementation and change methodologies• Analytical and problem solving skills• Model Concepts• Stakeholder Analysis• Stakeholder reporting• Stakeholder expectation management• Utilities governance, policies and procedures• Strong document and presentation skills• Process Quality Assurance• Value Stream Mapping• Modeling Notations (EPC; BPMN; Archimate; TQM; IDEF0)– All levels– Value Chain Modeling• Business Process Meta Model definition• Enterprise Architecture Framework (TOGAF / GWEA)Served EON consulting as a senior consultant Business Process Management, Business Analyst and Business Architect on a number of improvement and transformation initiatives, provided and develop modelling standards and methods. Was responsible to ensure quality of business processes and compliance to methods and standards. Served in the role of BPM competency lead. Show less

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  ModusBPS

  Nov 2013 - Mar 2014

  Senior Business Analyst

  • SAP Implementation support• SAP Go-Live Planning• SAP Training facilitation• SAP configuration• Business Process Management Subject Matter Expert• Business requirements Analysis • Workshop facilitation and JAD • Business process definition and engineering.• Development of execution resources• Implementation change methodologies• Analytical and problem solving skills• Change Management Processes• Stakeholder reporting• Stakeholder expectation management• Align to governance, policies and procedures• Strong document and presentation skills• Modeling Notations (TQM)The assignment for this project was to develop the business requirements for the development of a Corporate Dashboard to display market related performance data from both internal and external source of data. Show less

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  Boleng Consulting

  Mar 2014 - Jun 2014

  Business Architect

  • Conduct desktop study• Analyze Business Mandate and Strategy• Identify Core Processes• Developed Framework of Process• Benchmark against industry best practice process framework (APQC)• Develop process value chain to level 3• Business requirements Analysis • Analyze process capability requirements• Align Process and functional structuresDevelop a process architecture for the purposes of defining the required operational process requirements.

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  ModusBPS

  Aug 2014 - Apr 2015

  • Provide input as Business Process Management Subject Matter Expert to the development of process methods and standards, EPC (Event Driven Process Chain); ARIS 7• Facilitate ‘C’ Level and ‘M’ Level engagements on strategy and strategic objective requirements• Guide the adoption of architectural principles to business solutions• Facilitate business architectural requirements to achieve strategic objectives• Align business processes to strategic outcomes• Application of best practice frameworks (ITIL)• Apply problem solving skills to the definition of business requirements• Review and align corporate policies and procedures • Identify change requirements for process implementation• Analyse stakeholder requirements• Provide feedback and project activity reporting• Do stakeholder expectation management• Compile process control manuals (PCM)• Manage Scope of work and deliveryThe objective of the project was to facilitate and capture the detailed ‘as-is’ business processes of the enterprise to define requirements for a SAP Implementation. Process method included the process architecture from a level 1 Value chain detailed down too level 6 task level modelling with detailed FAD (Function Allocation Diagram). Show less • Business Process Management Subject Matter Expert• Develop process and architecture frameworks• Business Requirements Analysis • Workshop facilitation and JAD development• Business process definition and engineering.• Implementation change methodologies• Analytical and problem solving skills• Change Management• Stakeholder reporting• Stakeholder expectation management• Banking Governance, policies and procedures• Strong document and presentation skills• Modeling Notations (BPMN)• Manage Scope of work and deliveryIdentify and define the business requirements and develop the required executable process for the CIB (Corporate Investment Banking) business in the bank. Developed a framework and process for Business Continuity Management. Show less

  • Senior Business Analyst

    Oct 2014 - Apr 2015

  • Senior Business Analyst

    Aug 2014 - Oct 2014
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  None at present

  Apr 2015 - Aug 2015

  Business Architect ; Business Process Manager

  Business Process Management; Business Analyst and Business Architecture

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  Ovations Group

  Aug 2015 - Apr 2016

  Conduct analysis of Liberty 2020 visionDevelop and conduct BPM Maturity assessment (as-is)Develop and conduct BPM capability survey (as-is)Review BPM technology capability (as-is)Assess current BPM strategy (group and CoE)Determine to-be maturity stateDevelop to-be capability framework (BPM and CoE)Analyse and determine maturity GAP (as-is to to-be)Develop and present strategic roadmap to achieve BPM visionSocialize BPM strategy to group leadershipDeliver detailed BPM Maturity Strategy and RoadMap Show less

  • Business Process Specialist

    Nov 2015 - Apr 2016

  • Business Process Specialist

    Aug 2015 - Nov 2015
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  Nedbank Unsecure Lending

  May 2016 - Sept 2016

  Senior Business Analyst

  Nedbank Unsecured Lending division utilizes K2 workflow system to manage flow of applications to approval. As part of a risk mitigation strategy it was decided to upgrade K2.net to K2 Black Pearl. Include as part of the Technology Refresh project scope where 2 business change requests. As Lead Senior BA I was required to provide mentoring and SME to both business and BA Team to gather and document business requirements for the technology refresh and the change requests.

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  Nedbank

  Sept 2016 - Feb 2019

  Senior Systems Analyst

  To measure the success of the CR1 product and Party on boarding solution and the deployment along with monitoring and measuring customer experience, operational performance of the new process and KPI and SLA monitoring. CR1 need to implement a MI and BIS solution which provided the business with capability to identify and respond real time to data, this required the implementation of solutions which would enable the business to monitor, measure and report on the process in real time. As Senior Business Analyst, the role was to identify the requirements and re-engineer requirements into the new real time MI and BIS capability of tools and solutions and deliver real time dashboard solutions Show less

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  Nedbank - Managed Evolution Program

  Sept 2016 - Aug 2018

  Senior Systems Analyst

  To measure the success of the CR1 product and Party onboarding solution and the deployment along with monitoring and measuring customer experience, operational performance of the new process and KPI and SLA monitoring. CR1 need to implement a MI and BIS solution which provided the business with capability to identify and respond real time to data, this required the implementation of solutions which would enable the business to monitor, measure and report on the process in real time. As Senior Business Analyst, the role was to identify the requirements and re-engineer requirements into the new real time MI and BIS capability of tools and solutions and deliver real time dashboard solutions.My role of senior business analyst on the CR1 project is to deliver MI ; BIS; Operational Reporting including data.Platforms for MI; BISBPMBAMData Wharehouse Show less

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  South African Airways

  Apr 2019 - Jan 2020

  Senior Business Process Consultant

  The objective of the BPM stream with in the Revenue Assurance Management (RAM) program for South African Airways (SAA) is to identify revenue leakage with in the airlines operations. As senior process engineer, I was tasked with leading a team of process analysts to define , assess and analyse the processes of the airlines MRO services (South African Airways Technical). As senior process engineer I was responsible for defining the BPM method and approach to delivering quality BPM 2.0 business process to analyse the state of the as-is process and identify revenue leakage opportunities. My first achievement was to redirect the project approach from assessing functional decomposition to defining and assessing the full end-to-end revenue generating business process. the deliverable was to analyse gaps and poor controls in the process leading to revenue leakage. Show less

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  Nedcare Hospital

  Feb 2021 - Apr 2021

  Product Owner

  Develop a bespoke solution for the management of and statistical control of infectous diseases within facility.