Ruawai Te Rata

Experience

• 

  Cotton On Group

  Nov 2010 - Mar 2013

  Retail Assistant

  Permanent part-time member of the Typo retail staff

• 

  NZME.

  Jul 2013 - Oct 2015

  Promotions (Part-Time)

  ZM Black Thunder Promotional Staff

• 

  Vodafone

  Feb 2016 - Feb 2018

  Sitting within the Retail Transformation and Operations team, the key responsibility of this role is to communicate daily operational, brand and product updates to all Retail Staff nationwide across 70+ stores to ensure success in one of our key sales channels. Responsibilities- working with key stakeholders i.e. product, finance, marketing and operations managers to ensure clear and accurate communication of information- Engaging with retail staff across a variety of tools such as Totem for which Vodafone New Zealand was a test market for- Executing daily email to over 400 internal retail staff and carrying out analysis and reporting to key stakeholders- Reporting on staff engagement and success of internal engagement campaigns Show less The goal of this team is to be #1 in Youth (16-24) market share through reaching brand and commercial targetsResponsibilities• Monthly reporting and commentary of key KPIs across brand (NPS and Consideration) and commercial metrics (Revenue, Base, ARPU)• Social media content creation, analysis and reporting• Budget management and monthly reconciliation• Agency management to execute TTL branded communications and campaigns to grow base through new acquisitions and retention• Insight-led proposition development Show less My second 6-month placement at Vodafone New Zealand was in the Small Business Segment Marketing TeamKey skills/tasks- Simplifying and increasing efficiency of internal processes- Support product/GTM launch of a new service offering- Management of end-to-end execution of communications targeting members of key insustry association partners, including planning, briefing, delivery and reporting- Key owner of event sponsorship incuding delivery of promotional and presentation material- Working with brand & comms to deliver ATL and BTL campaign material to target our customers- Product/brand partnership proposal and research- Ownership of all online promotions, trading activity and changes for Small Business including EBU to support trading activity and customer experience - close relationship with digital/online for execution Show less My first rotation on the Vodafone Discover Graduate Program was in the Brand Engagement & Sponsorship Team This team is responsible for end-to-end management of the rewards scheme Fantastic Fridays and all Vodafone New Zealand Partner/Sponsor relationships.During my time in this team I was involved in various project work including the Vodafone New Zealand Music Awards, Vodafone Pacific Music Awards, Vodafone Warriors annual awards and the Vodafone Mates launch.Some responsibilities included:- Managing sponsorship requests- Online website content and portfolio management - Fantastic Fridays customer fulfillment- Partnership relationship management- Full end-to-end campaign management including 360 Go-to-market plan and post analysis/reporting- External agency relationship management Show less

  • Discover Graduate - Retail Communications

    Oct 2017 - Feb 2018

  • Discover Graduate - Youth Segment Marketing

    Mar 2017 - Oct 2017

  • Discover Graduate - Small Business Marketing

    Nov 2016 - Mar 2017

  • Discover Graduate - Brand Engagement and Sponsorship

    Feb 2016 - Nov 2016
• 

  Topdeck Travel

  May 2018 - Jan 2020

  European Trip Leader

  Topdeck Tavel is a global group tour operator providing life changing travel experiences for young people aged 18-39 in 65 countries.Key skills- Historical and cultural introductions of 26 countries to young travellers on driving tours and walking tours- liaising with suppliers and making bookings - managing trip expenses and accounts- providing insider tips and assisting passengers to plan their own free time- crisis and incident management- socialising with passengers, providing support and initiating group activities when needed- undertaking own study of new locations and destinations for guiding- Demonstrating leadership in high pressure situations and dealing with large groups - just generally being a burst of energy and enthusiasm to deliver a trip of a lifetimeKey Achievements- Trip Leader Rookie of the Year Award 2018- 4.92 average out of 5 passenger feedback rating across both 2018 and 2019 summer seasons Show less

• 

  Foodstuffs North Island Limited

  May 2020 - now

  The Talent Team is all about bringing awesome people in to Foodies.Key responsibilities and achievements:- Implementation of digital contracts using DocuSign and moving away from paper based onboarding.- Implementation of digital onboarding tool (Enboarder) including set-up, testing and launch.- Coordinating Intern programme including induction, lunch'nlearn sessions and acting as a buddy for the interns. - Ownership of Induction day for all Support Centre workers.- Founding member of the Foodstuffs North Island Diversity and Inclusion Working Group.- Selected to the Future Leaders Advocacy Group (FLAG). Sponsored by the CEO, FLAG is a shadow leadership group bringing diverse thinking to senior decision-making and act as the voice of the customer ensuring Foodies thrives for future generations. We give a monthly CEO report on progress against key strategic pillars, monthly feedback on Board Papers and work on other workstreams we have identified as critical to young people. Show less

  • Emerging Talent Manager

    Aug 2023 - now

  • Internal Communications Consultant

    Dec 2022 - Aug 2023

  • Internal Communications Advisor

    Nov 2021 - Dec 2022

  • Talent Coordinator

    May 2020 - Nov 2021