Experience

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  Citizens advice

  Jan 2010 - Apr 2017

  ✔️ I led the transition to a new framework for advice delivery, supporting and developing the adviser team to ensure we gave high quality advice to the people who needed it in Peterborough✔️ I managed the charity's gender violence advice, creating an environment where victims felt safe to disclose, carrying out risk identification and assessment, and providing quality control, and providing support to advisers after distressing​ ​and​ ​stressful​ situations✔️ I managed the delivery of the city council's welfare assistance scheme, providing food vouchers and essential household items to residents in the greatest need Show less

  • Service Support Coordinator and Session Supervisor

    May 2016 - Apr 2017

  • General Advice Manager

    Jul 2015 - Apr 2016

  • Duty Supervisor

    Apr 2012 - Aug 2015

  • Training Officer

    Jul 2013 - Mar 2014

  • Adviser

    Jan 2010 - Apr 2012
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  Tulip radio

  Apr 2010 - Jul 2015

  Researcher

  ✔️ Wrote and presented a series of bilingual information shows✔️ Researched funding applications✔️ Produced the station's quarterly newsletter✔️ Wrote a weekly music column, appearing in local newspaper the Spalding Guardian

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  Tulip radio

  Oct 2015 - Sept 2017

  Fundraising manager

  I researched and wrote funding bids for Tulip Radio, a not-for-profit community radio station in South Lincolnshire. I won funding for large projects through Heritage Lottery, Comic Relief, and the MoD Covenant Fund, raising over £100,000 for new charitable work.✔️ Gathered evidence of need✔️ Developed project plans and budgets✔️ Wrote persuasive proposals✔️ Raised over £100,000

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  University of salford students'​ union

  Sept 2017 - Nov 2020

  Student advisor

  Empowering students to make informed decisions on academic matters and other issues affecting their experience at Salford. I also provided professional support to the elected Student Officers in their representation work, helping them to make effective evidence-based interventions that improve the lives of students.

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  We care group

  Feb 2022 - now

  Care home administrator

  Courtfield Lodge provides residential and dementia care for up to 70 senior citizens in an environment that promotes hospitality, dignity and comfort. I manage the home's administrative functions.· Assisting with recruitment and training to ensure a high performing care team· Maintaining robust HR records· Preparation & maintenance of contracts & files· Ordering and registering Covid-19 testing and results· Data input on various software systems· Management of business filing and archiving system· Assisting in the management of business finances (orders and invoices)· Providing administrative support to the Home Manager: typing and editing reports, documents and presentations; dealing with correspondence; taking meeting minutes; liaising with clients, suppliers and staff Show less