Experience

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  Ambev

  Jan 2009 - Nov 2011

  Supervisora de logistica
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  Construtora cageo

  Mar 2012 - Nov 2012

  Coordenadora de qualidade
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  Ufrn

  Jan 2013 - Jan 2015

  Mestranda

  Research focused on the renewable energy, specifically wind power. The ambition of the dissertation is to point out and praise the use of sustainability indicators as a new management tool that can be used both in private and state. For both study areas are enhanced as process engineering, statistical and structural equations, sustainability, strategy, performance indicators, energy efficiency, innovation and others.

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  Senai-rn

  Mar 2014 - Jun 2016

  Analista de inovação e desenvolvimento de negócios

  Strategic Planning and Management of the portfolio of technological and consulting projects of the 7 project units of the SENAI regional unit Business modeling for startups and industries aiming at public notices and awards - more than 10 award-winning innovation projects and 1 accelerated startupInterlocution in projects APEX and CNI - Collaboration in the Business Case of the Senai Institute for Innovation in Renewable Energies ( R$ 8MM)

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  Aiesec no brasil

  Oct 2015 - Jun 2016

  Voluntário

  Voluntário_Intercâmbios Sociais para Organizações

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  Laureate international universities

  Jan 2017 - Dec 2020

  Development and monitoring of innovation and entrepreneurship projects for Engineering, IT and Architecture coursesReformulation of project and innovation methodologies for 6 university campuses( BR) Executive management of the Startup Incubator with potfolio of more than 15 startups- Training and training of entrepreneurs and mentorsPlanning and improvement of processes and strategic kpis of the incubator, I acquire more than R$ 100k in investment

  • Especialista Nacional de Inovação - Vertical STEAM

    Jan 2020 - Dec 2020

  • STARTUPS INCUBATOR MANAGER

    Jan 2017 - Dec 2019
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  Universidade potiguar

  Jan 2018 - Dec 2020

  • Professor

    Jan 2016 - Dec 2020

  • Executive Management at Incubadora Empreende UnP

    Jan 2018 - Dec 2019

  • Executive Management at Incubadora Empreende UnP

    Jan 2018 - Dec 2019
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  Energisa

  Nov 2020 - Sept 2022

  Team leader - especialista em canais digitais

  Team leader - Product-Coordination of the Digital Products and Customer Success Squad, POs team managing 6 digital service channels -ChatBot, URA, Totem, Sites, App plus 1 internal CRM.-Conducting strategic and ideation workshops and Experimentations. -Some results: Best App among Energy Distributors with 4.6pps on the Play Store (increase of 1.3 p.p. in 1 year); Biggest digital share among distributors 83% in 2021 (base of 8MM BR customers); We maintained all digital service channels(products) with NPS above 4 (scale 1-5)In addition, conducting agile ceremonies, discovery processes, creation and critical analysis of okrs and special experimentation projects focused on service and innovation in service journeys. Show less

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  Grupo boticário

  Sept 2022 - now

  Consumer and Cross

  • Squad Leader - Tech ESG Ambiental

    Mar 2024 - now

  • Squad Leader - CEx TEch

    Sept 2022 - Mar 2024