Vivek Mathews

Experience

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  MiG Technical Centre Aerospace Technology Systems Corp. Sdn Bhd (ATSC)

  Jul 2013 - Sept 2013

  Aeronautical Engineer (Trainee)

  ● Involved in training for the aviation divisions and supported technicians on BAU tasks as well asroutines while being the assistant Supervisor.● Supported in performing reliability tests and maintenance of MiG-29 mechanical parts which carriesa crucial role in the prevention of frequent breakdowns after flight hours.● Involved and was trained to record results of test performance and modifications otherwise repairsmade on tests which are used to detect the failure rate of air fighters post-flying leading to anincrease in maintenance cost.● Undertook the exercise of assessing the condition of new and used aircraft for a total of 8 air fighterswith the Senior Aeronautical Engineer which was performed with engineering tools daily. Show less

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  Erinco Sdn. Bhd.

  Jan 2015 - Jul 2015

  Mechanical Engineer

  ● Functioned as the main engineer in designing mechanical screens based on fluid flow into localpumping stations with the support and guidance of the Chief Engineer. A total number of 9 designswere successfully prepared and approved.● Responsible for preparing technical documentation in connection to the pump selection based onpopulation equivalence post-to-client meetings and approval.● Designed 12 ventilation ducts within the period of 6 months based on population occupancy andvolume of the buffer area within the allowed NVH (Noise, Vibration and Harshness) as per the IndahWater Konsortium (IWK) regulation.● Contributed to the preparation of client project meetings and led alongside the Chief Engineer inconnection to project progress that discussed timelines, issues, project developments and sign-offsfrom clients before execution.● Supported in meetings with suppliers on the selection of products for Sewage Treatment Plants(STP) and Network Pumping Stations (NPS). Show less

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  Amalcon Engineering Sdn. Bhd.

  Aug 2015 - Oct 2016

  Technical Engineer

  ● Contributed to the supervisory role by managing and advising technician’s daily tasks alongsideguiding on daily deliverables.● Managed and delegated the installation, maintenance and troubleshooting of more than 170 liftsin the Klang Valley and Malacca region.● Executed and delegated the Scheduled Maintenance and Troubleshooting of Domus Lift (home lifts)and IGV Lifts (commercial lifts) among engineers and technicians in the team.● Contributed to physical servicing of lifts in clients' locations as per clients' requirements and liftspecifications.● Attended the Department of Occupational Safety and Health Inspection (DOSH) as assistant to aCompetent Person (Lvl 1) for IGV Lifts in connection to inspection requirements.● Spearheaded the installation process carried out by sub-contractors and monitored the completionor changes required per the requirements.● Responsible for reviewing the inventory for lift accessories by partnering with the internalprocurement team to ensure lift parts and components are received from vendors per the agreedtimeline.● 1st-level support in handling client queries in connection to general queries and troubleshooting. Show less

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  Maxitulin Sdn Bhd

  Dec 2016 - Feb 2020

  Project cum Technical Support Engineer

  ● Managed and drove the ad-hoc installation of CCTV cameras at the site by supporting and guiding the contractors in charge for over 80 installations● Led servicing activities, troubleshooting and maintenance of CCTV cameras for clients regularly per the agreed timeline.● Supported and partnered with clients in connection with the progress of projects that have been given for CCTV camera installation or management.● Assist in procurement of components and preparation of BOQs for projects.● Executed in the installation and maintenance of Access Control Systems. – EntryPass, Matrix on behalf of the client.● Headspeared in the programming exercise implemented for the Ticketing Machine (Microfx) required for public transportation projects in the Klang Valley, Malaysia.● Led the installation of Guard Tour System (Tomst) under several projects, alongside supporting as advisory to Senior Lead Engineers in selected projects.● Guided the installations and maintenance of Card Printers (HID Global) for more than 40 clients across Peninsular Malaysia.● Orchestrated the installation of the Alarm System across 15 projects in the Klang Valley. – Paradox, BluGuard.● Performed as the project engineer for pre-sales business activities as well as led in areas where expertise is required as a technical engineer for post-sales. Show less

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  Teltonika Asia

  Mar 2020 - now

  Advanced IOT Solutions Engineer

  ● Led and managed 6 team members (formerly 8 headcounts) under dotted line reporting based in Malaysia, Australia, Singapore and Indonesia.● Acted as Curator for new onboards across the regions and provided extensive first-hand training until the end of the probationary period.● Manage the technical website (Wiki Teltonika) for new platform devices (FTC) released by the telematics department.● Led training plans for clients across APAC and Oceania regions, focusing on telematics device installation, configuration, and troubleshooting.● Championing training for in-house sales managers on device specifications and technology product knowledge across the regions.● Subject matter expert (SME) leading newly-hired IoT engineers in APAC and Oceania region identifying talents for skills and development measures.● Led and was involved in Custom Development Projects (CPD) which is highly connected to client servicing and development of revenue for Teltonika in APAC and Oceania region.● Resolving client escalation as the 2nd level expert in the APAC and Oceania region; also performed the senior advisory role for the European region during high-level escalations.● A key driver in managing stakeholders’ requirements for project tenders by providing the best fit for client, framework, solutions and workarounds.● Liaise with the ESD (embedded system developers) and QA (Quality Assurance) team on device solutions, upgrades or improvement processes specific to each client.● Involved in discussions, execution and management of pilot testing (tabletop and road test) for Telematics and Mobility devices for the local and APAC market.● Contributing to harmonization of technical documentation for clients and sales teams post-Go-Live and with existing clients.● Spearheaded the reverse engineering team on CAN and OBDII data extraction of ICEV (internal combustion engine vehicle) and EV (electric vehicle) based on projects across the APAC and Oceania regions. Show less