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Steven Beckenhauer

Steven Beckenhauer

Department of Child and Family Services

Followers of Steven Beckenhauer79 followers
location of Steven BeckenhauerFederal Way, Washington, United States

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  • Timeline

  • About me

    Pursuing further education while working as a Technical Support Specialist

  • Education

    • Cascade Christian High School

      2000 - 2004
      GED

    • Western Governors University

      2018 - 2019
      Bachelor's degree Information Technology Entry

      Activities and Societies: - CompTIA A+ 220-901, registration/validation numbers: 33895658/54806285 - CompTIA A+ 220-902, registration/validation numbers: 341126263/918773766 - Course: CompTIA Network + Prep - Course: CompTIA Security + Prep - Course: Data Management / Data Foundations - Course: Spreadsheets - Course: Web Development Foundations - Course: Information Systems Management At this school, I intend to emerge with a bachelor's in Information Technology opening the doors to new job opportunities and postings.

    • Pierce College

      2021 - 2022
      Associate's degree Information Technology

      Associate's Degree in database administration (had to transfer due to relocation)

    • Pacific Lutheran University

      2004 - 2008
      Anthropology Music

    • Pacific Lutheran University

      2004 - 2008
      Bachelor's degree Anthropology 3.6

      BA in AnthropologyMinors in Music and Religion

    • Clover Park Technical College

      2016 - 2017
      Comptia A+ Certification Information Technology 12+

      This college course was cancelled prior to completion. Pursued and obtained degree through Western Governor's University.

  • Experience

    • DSHS - Tacoma

      Sept 2006 - May 2008
      Department of Child and Family Services

      Supervising visits, transporting kids, etc

    • World Vision

      Aug 2008 - Sept 2021

      * To external customers: Provided website support | Phone and email support | Password resets | Troubleshooting | Navigation | Remote assistance* To Internal co-workers in/out of department: Local software and hardware support issues | Phone and email support | Assisting website and database designers | Reporting using ticketing systems

      • Web Support Specialist

        Oct 2018 - Sept 2021

      • DCS

        Aug 2008 - Oct 2018

    • Amazon

      Oct 2021 - Apr 2022
      Fulfillment Associate

      * Duties: Picking and sorting incoming products

    • Community Health Center of Snohomish County

      Apr 2022 - Nov 2022
      IT PC Technician

    • Tyler Technologies

      Nov 2022 - now
      Technical Support Specialist

  • Licenses & Certifications

    • Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics

      LinkedIn
      Oct 2019
      View certificate certificate

    • CompTIA A+ ce Certification

      CompTIA
      Sept 2018

    • CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities

      LinkedIn
      Oct 2019
      View certificate certificate

    • CompTIA Security+ (SY0-501) Cert Prep: 2 Technologies and Tools

      LinkedIn
      Oct 2019
      View certificate certificate

    • CompTIA A+ Cert Prep (220-901 and 220-902): The Basics

      Lynda.com
      Mar 2020
      View certificate certificate

    • Networking Foundations: Networking Basics

      Lynda.com
      May 2019
      View certificate certificate

    • Excel and Visio: Generating Diagrams Automatically

      Lynda.com
      Mar 2020
      View certificate certificate

    • Learning Subnetting

      Lynda.com
      May 2019
      View certificate certificate

    • Office 365 for Administrators: Supporting Users Part 1

      Lynda.com
      Feb 2020
      View certificate certificate

    • Time Management: Working from Home

      Lynda.com
      Apr 2020
      View certificate certificate