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Jagath SM

Jagath SM

Associate

Followers of Jagath SM415 followers
location of Jagath SMBengaluru, Karnataka, India

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  • Timeline

  • About me

    Customer Relationship Management | Client Services Operations | Account Services

  • Education

    • Sri J.C.B.M college, Sringeri

      2013 - 2016
      Bachelor of Commerce (B.Com.) Financial Accounting and Human Resources

      Final Year

  • Experience

    • Tata Consultancy Services

      Feb 2017 - Dec 2019
      Associate

    • Verizon

      Dec 2019 - Nov 2023
      Financial Service Manager

      As a customer success leader, I have successfully led teams to exceed client expectations and achieve key performance indicators. I am adept at inspiring and motivating team members to deliver their best, fostering a culture of excellence and accountability.

    • HCLTech

      Nov 2023 - now
      Analyst - Account services

      Effective customer success management extends beyond individual efforts. I excel in fostering strong relationships across cross-functional teams, including sales, marketing, and product development, to ensure seamless execution and alignment with clients' evolving needs.

  • Licenses & Certifications

    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Apr 2023

  • Honors & Awards

    • Awarded to Jagath SM
      Maithri Prize TCS CSR November 1, 2019 For excellent contribution for Corporate Social Responsibility
    • Awarded to Jagath SM
      On Spot Award TATA Consultancy Services June 1, 2017 For outstanding performance in terms of Quality delivery
    • Awarded to Jagath SM
      Star Performer TATA Consultancy Services For contributing for Service excellence and Team Building

  • Volunteer Experience

    • Volunteer

      Issued by Volunteer For a Cause
      Volunteer For a CauseAssociated with Jagath SM

    • Volunteer

      Issued by National Social Services
      National Social ServicesAssociated with Jagath SM

    • Coordinator Of Volunteers

      Issued by Tata Consultancy Services on Aug 2017
      Tata Consultancy ServicesAssociated with Jagath SM

    • Juniour Under Officer

      Issued by NATIONAL CADET CORPS - India on Feb 2016
      NATIONAL CADET CORPS - IndiaAssociated with Jagath SM

    • Community Volunteer

      Issued by Tata Consultancy Services on Jun 2018
      Tata Consultancy ServicesAssociated with Jagath SM