Eric Chou

Experience

• 

  Progressive Kids

  Jun 2019 - Aug 2019

  Programming Instructor
• 

  UC Irvine

  Sept 2020 - Dec 2020

  ICS 31 (Introduction to Programming) Learning Assistant

  • Enhancing active learning through collaborative, and interactive small group instruction with students.• Supporting professors and teaching assistants in lectures, labs, and discussions for 400 students.

• 

  U.S. Department of State

  Dec 2020 - Jun 2021

  Research Lead

  • Designed a web application hosted on AppEngine in Google Cloud used as an interface to allow users to analyze research documents used for future machine learning models.• Researched and processed data used to help train a key-phrase identification model used to predict classification of large sets of texts and classifying them into subjects with the ability to take into account specific words and phrases on interest that needs to be flagged.

• 

  State Farm ®

  Jun 2021 - Jul 2022

  Software Engineer

  • Ingested hundreds GBs of data from Kinesis Firehose and SMTP servers with ETL pipelines using AWS serverless services for near real-time data delivery and batch processing. (Pandas, Pyspark, AWS Lambda, AWS Sns, DynamoDB, AWS Glue)• Building and maintaining infrastructure using Terraform and AWS IAM to create a machine learning platform for multiple data analytics and scientist teams. (AWS SageMaker, Terraform)• Designed and deployed AWS Quicksight dashboards in a web application for hundreds of internal management, business partners and data scientists and increasing concurrent users by 650%. (Javascript, AWS API Gateway, Microsoft Azure AD)• Wrote test cases for multiple different ETL pipelines improving test coverage from 50% to 93%. Show less

• 

  Visa

  Jul 2022 - now

  • Migrated and refactored a low latency distributed system that processes billions of transactions per month from RocksDB to Redis (Java, SpringBoot)• Created a session timeout modal providing a better user experience and improving user retention by 30% (Angular, Java)• Developed and tested a SDK written in Java for a downstream application• Created a regression framework used to perform integration and performance testing for an internal SDK• Designed and created a new feature backtests fraud rules before performing automated blocks on fraudulent transactions reducing the time required to block transactions by an estimated 50% Show less

  • Senior Software Engineer

    Jun 2024 - now

  • Software Engineer

    Jul 2022 - Jun 2024