Eric Day

Experience

• 

  AT&T NI Avaya Sales Center

  Jun 2010 - Aug 2015

  Avaya Senior Technical Account Manager responsible for solution design, sales support, and contract negotiation within AT&T's Gov/Ed and enterprise segments. Avaya Sales overlay for AT&T southeast small and medium business sales teams. Primarily focused on solution design, sales support, contract negotiation, and project management as needed. Responsible for national sales support within AT&T's small business segment. Responsible for creating a value add to the sales teams by providing PBX engineering, sales support, contract negotiation, and project management.

  • Senior Technical Specialist

    May 2014 - Aug 2015

  • Senior Technical Specialist

    Mar 2011 - May 2014

  • Technical Specialist

    Jun 2010 - Mar 2011
• 

  Amplifire, Inc

  Apr 2014 - now

  Founding Partner

  Began as a Small BICSI company and evolved to include UCaaS, Prem UC, and Network resale. Responsible for discovery, design, pricing & negotiation, project management, and professional services.

• 

  CNP Technologies

  Jul 2016 - Jul 2022

  Sr UC Engineer

  Cloud and Prem based Communications Technology and Migrations. Contact center design & implementation, Solution Discovery, Planning, Project Management, Network Infrastructure, & IT Generalist.

• 

  Hammer

  Jul 2022 - now

  Sr Solution Engineer - Channel

  Hammer provides testing, consulting, and automation services for omni-channel customer experience solutions. My responsibilities include understanding partner & customer business needs at a technical level to develop custom solutions ranging from performance and load testing to cloud migration automation, consulting, deal shaping, as well as internal feedback for product development and finance.