Yarong Wang

Experience

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  Xutongtai Restaurant

  May 2018 - Aug 2018

  Hostess/Server

  • Accurately recorded orders through memorizing menu items and responded customers’ questions about taste, ingredients and preparation process• Demonstrated patience and used strong communication to handle customer complaints to maintain customer satisfaction • Frequently assisted crazies during rush periods to promote teamwork while providing exceptional service and guest dining experience

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  University of Guelph

  Apr 2019 - Apr 2020

  Hospitality Rotational Development Co-op

  • Worked in banquets and conference, then moved to coffee service• Prepared daily financial printed performances and analyzed the daily data of sales, revenue, and costs, methodically reporting to the manager• Opened and closed the store, balancing cash drawer and deposit with 100% accuracy• Trained, encouraged, and monitored new team meme era and built a safe and healthy working environment • Set clear goals and to-do lists daily/weekly and guided the team partners to meet quality control standards of each beverage and food delivered to customers • Worked in various positions during peak periods to maintain optimal service and consistently received positive customer feedback Show less

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  Tianjin Jumintang Drug Sales Co.

  Aug 2021 - Jun 2022

  Assistant Store Manager

  • Partnered closely with general manager in daily operations, assisting in contacting and negotiating arrangement with suppliers, and tracking inventory• Created and managed employee schedules, accommodating individual requests and requirements • Conducted weekly meetings to communicate issues and goals, answering and resolving employee questions or concerns • Planned and organized weekly promotional activities and expanded the loyalty program