Daniel Embry

Experience

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  US West Communications

  Jun 1998 - Aug 1999

  IT Specialist

  Promoted from Tier 1 to Tier 3 support after 3 months• Created IT policy for organizational security application (Intelligent Desktop (iD)) Tier 1 and Tier 2 Help Desk Personnel.• Independently diagnosed and resolved 80 to 100 customer incidents per day while on Tier 1 Help Desk using available documentation and applying that information. Most incidents took less then 5 minute to resolve.• Independently diagnosed, tracked and resolved 10 to 15 customer incidents per week. Made judgement on how to resolve by researching, choosing, interpreting, modifying and applying available documentation. Most incidents took 2 to 4 weeks to resolve.• Administered accounts for 30+ network applications, this includes access to systems and access to network devices.• Hand-selected to serve on a team that created and supported an early form of Single-Sign-On for users in a 14-state region and more than 30 different applications.• Traveled to multiple remote locations to deliver training to local support for iD to educate them on meeting the needs of our customers Show less

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  Qwest Communications/US West Communications

  Aug 1999 - Aug 2000

  Software Engineer

  Concurrently administered 3 Development Solaris environments, 3 Test Solaris environments, and a Production Solaris environment for an internal U.S. West/Qwest Project.• Maintained software on all environments to includes Forte, Cold Fusion, Java, Netscape Enterprise Server, WebLogic and Visibroker for Java.• Integrated and System Tested major and point releases of U.S. West/Qwest proprietary software.• Coordinated the creation of operation, maintenance and security procedures to keep the CRM system functioning properly• Created testing procedure for the order processing portion of CRM system, including validation procedures and documentation of procedure. Show less

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  Qwest Communications

  Aug 2000 - Aug 2001

  Oracle Database Administrator

  • Install, configure and maintained Oracle databases for Qwest proprietary software.• Maintain directory repliclication between primary and secondary Oracle database servers.• Monitored 12 Test and Development databases and 2 Production databases to ensure optimal performance.• Automated backup procedure to ensure data integrity• Performed recovery drills to verify that that data was saved and valid in case it was required.• Provided ongoing optimization by creating automated rebuilding of Oracle scripts to rebuild. Show less

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  Conquest Solutions Group

  Aug 2001 - May 2002

  Software Configuration Management Specialist

  • Recruited to implement Software Configuration Management strategy that was used by the development, testing and productions teams, impacted the design, testing, implementation, operation, and support of proprietary software being created.• Administrated an AIX Unix Development and Test environment for a Software Development Team that used Java and Sun's Forte.• Coordinated with client to determine, recommend, and plan the program that would package the credit reporting tool being created for TransUnion. Show less

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  Northern Virginia Community College

  Jun 2019 - Jun 2022

  Laboratory Assistant

  • Assist Dean in creating class and room schedules for future semesters.• Tutored and assisted with development of curriculum of basic network communication, including but not limited OSI model, TCP model, subnetting and wiring standards.• Tutored students and assisted with curriculum of Linux/Unix (Kali, Centos, Ubuntu, Parrot) and Windows Server (2008, 2012, 2016), including, but not limited to, installation of virtual machines, setup and configuration and scripting.

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  U.S. Coast Guard

  Aug 2021 - Apr 2023

  IT Cybersecurity Specialist

  Member of the Cyber Talent Initiative FellowshipCreated procedures to administer the Coast Guard’s Cloud Based Internet Isolation (CBII)Trained Uniformed members of the team in the administration of CBIIClosed 249 of 526 User Remedy tickets for the CBII platform in 5 monthsImplemented change to the CBII system that restored connectivity to 35 websites, impacting 1500 user, which had be unavailable for 4 monthsCreated process to Audit the changes to the CBII Proxy Auto Configuration file (PAC)Acquired and updated the process and procedures for modifying the Web Content Filters(WCF) on JRSS and XGATETrained Uniformed members of the Team in the administration of WCFImplemented approximately 10,000 WCF blocksUpdated documentation to accurately depict the process for obtaining access to JRSS, XGATE and CBIICoordinated with the Technical Management Branch (TMB) Team Leads to gather requirements for monitoring, reporting and alerting on their required systems in Elastic SIEMCreated dashboards for each team in TMB to meet their requirementsCreated ad hoc dashboards for the monitoring of CVEsProactively made dashboards for the ISSOs to assist in the retrieval of information needed for investigations and auditsFollowed up with TMB Team Leads to verify that all requirements were met and gather additional requirements, if needed Show less

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  First Information Technology Services, Inc

  Apr 2023 - Jan 2024

  Blue Team Operator

  Perform evaluations on the Coast Guards Enterprise Mission Platform.Create and update systems to conduct assessmentsDocument Policy and Procedures for routine tasks while doing an assessment.

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  OneZero Solutions

  Dec 2023 - now

  Blue Team Penetration Tester