Chandan Jaiswal

Experience

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  Star Touch India Pvt. Ltd.

  Jan 2006 - Jan 2011

  Network Engineer

  Working on Soft-Switch and NeXT Tone(iVMS) for DID Configuration, Digit Mapping, Configuration of PBX, Audio codes, Gateway, Gatekeeper, IP-Phones, HandyTone486, Maintaining LINUX Servers. Successfully configured Linux UTM firewall Such as ClearOS and Endien Community.Installing end to end solution for different Call Center client.Monitoring ASR & ACD.Efficiently coordinating with NLD & ILD Carriers for all kinds of Traffic related Issues.Handling all aspects of networking and technical troubleshooting with VOIP devices.Responsible for Traffic Monitoring from Remote and Local Carriers (Incoming / outgoing).Independently managing configuration & routing of different national / international dial codes through alternative POIs (Point of Interconnect)Design & implementing the VoIP network and configuring Direct Inward Dial (DID) number . Instrumental in configuring and registering Audio Code's Gateway (FXS/FXO) with existing Gateway to initiate Traffic Flow Solution Routine maintenance and network troubleshooting using Network Management Tools like MRTG, PRTG and CACTI.Configuration & Implementation of Sonic Wall Firewall.Configuration & Implementations of Linux Firewall Installation & Implementation of Dialer at client sites.Maintenance & Management of 250+ Desktops, 6 Servers, CRM Applications & LAN.Management of Mail Server & Internet.Ensuring a Virus Free LAN by regular Anti-Virus Drills & blocking spam on the external mail server. Backup Storage & Archiving of Data.Creation & Implementation of I.T Policies/Procedures & Security Policies.Future Project Planning and implementation.Project Management – Mapping of Technology from the client side.Evaluation of new technologies.Monitoring network elements and peering using NMS.Coordination and follow-up with peering partners and other carrier networks for day to day operational problems. Show less

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  Opto Telelinks Ltd

  Jan 2011 - Jan 2012

  Network Engineer

  -Monitoring and troubleshooting the international VoIP traffic for Global tele links Inc (sister concern of Star touch India Pvt Ltd.).-Trouble Shooting of VOIP Call issues thru SIP & H323 Logs.-Configuration of Audio codes and VOIP gateways using SIP & H323 protocols.-Configuration of Soft Switch (Sansay) using SIP & H323 protocols-LAN troubleshooting-Configuration and troubleshooting of linux firewall , DNS and DHCP servers.

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  Ericsson

  Jun 2012 - Nov 2022

  Senior Engineer

  Deployed BroadSoft UC-One Connect & Enterprise Portal solution for Telefonica Germany. Provided E2E Solution for VoLTE network on multi-vendor Technology.VoLTE performance indicator monitoring and recommendation.Migration between HSS Classic to Front End for CUDB solution.RAS (Regulatory Application Server) Server Integration with IMS Core Node.Transparent Data Configuration for RAS Server.Setup of Gm,Mw,ISC,Mb,Iq,Mp,Cx,Dx,Sh,Dh,Zh interface among IMS core node.Configuration of Ericsson CSCF,HSS,MTAS,MRS.Installation of Ericsson MRS,MTAS,HSS,CSCF. Show less

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  Ericsson Software

  Apr 2020 - now

  • Information Technology Specialist

    Apr 2020 - now

  • Specialist

    Apr 2020 - Nov 2022