Samriddhi Singh

Experience

• 

  Star International School, Ranchi

  Sept 2017 - Jan 2022

  - Handling the school’s social media profile on various platforms such as Facebook, Instagram etc.- Developing and implementing performance improvement strategies and plans to promote continuous improvement in production.- Identifying issues, analyzing data and providing solutions to problems faced on daily basis.- Preparing and presenting a variety of different written communications, reports and documentation regarding daily productivity.- Manoeuvring through unknown challenges and working successfully within tight deadlines. Show less

  • School Administrator

    Apr 2020 - Jan 2022

  • Teacher

    Sept 2017 - Mar 2020
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  LIDO

  Apr 2021 - Aug 2022

  - Collaborating with colleagues to develop benchmark lessons andidentify the curriculum needs of faculty and students.- Researching and incorporating current trends and data into standardcurriculum for various subjects.- Working closely with tutors to prepare online material, content andtools to facilitate education globally.- Coordinating with sales and design teams to illustrate the lessonseffectively. • Managing and supervising a group of 10-12 tutors and a customer base of 90-100 students. • Building relationships with the customers, listening to their concerns and supporting them by providing resolutions.• Performing Escalation Management and suggesting TOA.• Providing better customer experience and following the TAT.• Coordinating with Internal stakeholders – Business, Legal documents, Finance, and Media teams.• Quality controlling the lessons. • Facilitating students’ learning during the online lessons. • Creating a warm and welcoming environment through collaboration, inclusiveness, encouragement, and patience.• Building relationships with the parents and becoming their collaborator in the holistic development of their children.

  • Curriculum Designer

    Feb 2022 - Aug 2022

  • Academic Mentor

    Jan 2022 - Feb 2022

  • Online Tutor

    Apr 2021 - Jan 2022
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  Louis Educational And Social Development Society

  Sept 2022 - now

  Project Head

  - Formulating plans to meet the objectives of the social projects while adhering to an approved budget and timeline.- Assigning tasks, setting deadlines, providing necessary resources, and meeting regularly with the members.- Participating in and supervising the successful execution of each stage of the NGO's projects.- Collecting data and preparing verbal and written status reports.