Kyle Van Otterloo

Experience

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  Dordt University

  Jan 2008 - Jan 2012

  Student
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  Federal Reserve Bank of Chicago

  Aug 2011 - Dec 2011

  Outreach and Public Affairs Intern

  I completed a semester-long internship in the Public Affairs department of the Federal Reserve Bank of Chicago, where I managed the department's financial literacy page on Facebook, assisted with the publication and content creation of their MoneySmart annual conference report, helped prepare and edit internal Federal Reserve Bank publications and assisted with the proposal of financial literacy programs and initiatives.

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  Diamond Vogel Paints

  Sept 2012 - Mar 2013

  Assistant Store Manager

  I managed the day-to-day operations of a retail storefront, including customer service, cash reconciliation and reporting, inventory management, paint and stain color matching, order management and quality control.

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  IBM

  Mar 2013 - Jun 2022

  I owned Sales Operations processes in support of the Government and Health & Human Services Sales team within the Watson Health business unit. I transformed the sales metrics reporting and pipeline management processes within 3 months of taking on the role, saving 8-10 hours of time each week. I assisted IBM executives in data governance operations related to the transfer of a $100M book of business from the Watson Health unit into another IBM business unit. I participated in divestiture related planning, including engaging with consultants from Deloitte for the setup of Salesforce, Oracle and DocuSign systems. Show less I led revenue reporting, resource analysis and quota deployment for a US business segment that drove over $5B in annual revenue. I acted as a trusted business advisor for the Sales General Manager and unit CFO, completing complex financial analyses that impacted quarterly financial results and strategic Sales priorities. I engaged with Sales executives in account planning and strategy sessions, ensuring data accuracy and providing insights on Sales targets. I streamlined quota deployment processes as part of a collaborative team, saving 10+ hours each quota setting cycle. Show less I performed quarterly financial reporting and variance analysis related to all SG&A Expense categories of a team of approximately 900 IBM z/OS and Power Systems salespeople using Microsoft Excel, Oracle Essbase and IBM Cognos Applications. I presented monthly and quarterly financial results, business drivers and gaps, and data insights to unit CFO and Finance leadership. I led resource reporting and trend analysis related to headcount related expenses while improving efficiency of reporting processes. I processed regular general ledger journal entries and other technical corporate Finance functions. Show less

  • Sales Operations Professional

    Jan 2021 - Jun 2022

  • Sales Operations Lead Analyst

    Nov 2018 - Jan 2021

  • Senior Financial Analyst

    Apr 2017 - Nov 2018

  • Revenue and Quota Planning Financial Analyst

    Dec 2015 - Apr 2017

  • SG&A Expense Team Lead Financial Analyst

    Jul 2014 - Dec 2015

  • SG&A Expense Financial Analyst

    Mar 2013 - Jul 2014
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  Merative

  Jul 2022 - Aug 2024

  Revenue Operations Manager

  I owned the Revenue Operations function for a global business unit with $100M+ in annual revenue, supporting Sales and Services delivery for government and healthcare clients. I drove business insights and analytics using Salesforce dashboard and report functionality for pipeline management, forecasting and sales execution processes. I acted as a subject matter expert for the business unit I support with the rollout of Salesforce CPQ, as well as quote to cash operations that spanned Salesforce, DocuSign and Oracle applications. I led business streamlining efforts that saved Merative a 1.0 FTE role in 2023. Upon divestiture from IBM, I migrated CRM and contract data for a $50M+ maintenance & support book of business from IBM systems into Salesforce CRM. I contributed to standing up Merative’s front and back-office integrations (Salesforce, Oracle, DocuSign, etc.), advising Deloitte and Crowe LLP consultants on business requirements. Show less

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  Microsoft

  Jul 2024 - now

  Sales Operations Program Manager

  I will lead quota distribution and management activities for Microsoft's US South Operating Unit, along with other aspects of revenue excellence and Sales support operations.