Brandon Childress

Experience

• 

  Simply Clean Inc.

  Jun 2013 - Jun 2015

  Vice President

  Specializing in Residential and Commercial Cleaning in Hampton Roads. Family owned and operated. Offering daily, bi-weekly and monthly packages, including move-in, move-out specials.

• 

  Second Street Bistro

  Dec 2015 - Jun 2019

  Weekly visits with local businesses in Williamsburg, and Newport News in an effort to enhance business partnerships. Specifically contacting various resorts and vacation ownerships properties. Updating and maintaining concierge program and rewards. Continuing to maintain and build relationships with neighboring businesses and residential properties. Full-time management at the Newport News property.-Scheduling for front of house-Handling general complaints raised-Delegating tasks to employees and making sure they are carried out accordingly-Recruiting and interviewing potential employees-Ensuring smooth transition of new employees in the company-Effective merchandizing-Managing deliveries-Ensure good team delivery of customer service-Meeting operational expectations-Maintaining high quality standards-Serving customers-Motivating staff members and offering incentives when possible-Using commercial skills to reach desired sales records and handling of the budget-Assisting in Maintaining company websites (Facebook, Trip Advisor) Show less

  • General Manager

    Aug 2009 - Jun 2019

  • Marketing Manager

    Dec 2015 - May 2019
• 

  The Listening Room Cafe

  Jun 2019 - Oct 2019

  General Manager
• 

  The Cove Tavern

  Nov 2019 - Apr 2022

  General Manager
• 

  LM Restaurants

  Aug 2022 - Dec 2023

  Assistant General Manager

  General Manager at Hops Supply Co. Assistant General Manager at Bluewater Waterfront Grill As a Restaurant Manager at LM Restaurants, I oversee the daily operations of one of the most popular dining destinations in the city, with a focus on delivering exceptional customer service, maintaining high quality standards, and maximizing profitability. I have more than 15 years of experience in the restaurant business, spanning various roles and functions, from sales and marketing to general manager.My core competencies include training and managing staff, controlling food and labor costs, developing and implementing policies and procedures, and building and maintaining key relationships with vendors, customers, and community partners. I am also adept at using social networking and customer relationship management (CRM) tools to promote the restaurant, attract new patrons, and retain loyal customers. I hold a ServSafe Manager certification and a CPR & AED certification, demonstrating my commitment to food safety and emergency preparedness. My goal is to create a welcoming, enjoyable, and memorable dining experience for every guest, and to contribute to the growth and success of LM Restaurants. Show less

• 

  The Riverwalk Hospitality Group

  Dec 2023 - now

  Restaurant Management