Shelley Catlin

Experience

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  The University of Auckland

  Feb 2007 - Dec 2013

  Responsible for the operational and financial management of facilities and event services to over 7,600 stakeholders through the development and implementation of strategic and operational processes and procedures. Delivered the day to day running as well as ensuring the growth plan is achieved across space management, facilities, capital works, events, health and safety and security of the property and faculty through a team of 6.◊ Identified, developed and implemented strategic plans delivering opex and capital works◊ Planned and executed events from Heads of State visits, concerts and international conferences◊ Developed new standard operating procedures and continuous improvement initiatives for security, health & safety and event management significantly improving the customer experience ◊ Identified and refined space utilisation processes and procedures realising significant efficiencies ◊ Implemented processes, maintained services and managed relationships regarding resourcing, building maintenance, security, health & safety and access within the building and surrounding grounds Show less Responsible for operations and staff management of the business unit through administration, event and financial management, recruitment and resource planning.◊ Successfully planned and delivered numerous projects ranging from systemic HR process overhauls through to total facilities upgrades.◊ Completed Huarahi Māori (Te Reo Māori immersion) programme accreditation review with stakeholders from local iwi and Kura Kaupapa.◊ Developed and implemented innovative new marketing collateral and programme resources growing our brand across the country.◊ Managed Te Puna Wānanga events, including Po Whanau, Matariki, and Māori student graduation.◊ Cyclical reporting requirements including semester and annual reporting. Show less

  • Manager - Business School

    Dec 2011 - Dec 2013

  • Manager - Faculty of Education

    Feb 2007 - Dec 2011
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  The University of Waikato

  Apr 2016 - Jul 2019

  Senior operations general manager, reporting through to the Dean, and responsible for delivering the business goals for over 1,300 stakeholders across multiple locations in Hamilton and Tauranga. Created and executed strategies and business plans, project and change management and procedural improvements growing the business’ reach, delivery and revenue through a team of 16 and a budget of $23M.◊ Responsible for managing the strategic vision, daily operations and projects across facilities and space management, business planning, policy development and implementation, financial management, HR, health & safety, risk, administration and communications. ◊ Ensured successful financial management by setting opex and capex budgets, financial targets, expenditure control and financial reporting. Achievements◊ Identified, developed and delivered significant improvements to existing Tauranga facilities, growing staff by 50% and contracts by 20% including a $4m government marine grant. ◊ Pro-actively drove process improvement across the business ensuring successful delivery of financial targets for 5 consecutive years by identifying and ensuring efficiency of process and engagement.◊ Identified and delivered 10 simultaneous capital and infrastructure projects, ranging from software rollouts to process improvements and new facilities◊ Division Chair for health & safety, oversight on compliance reporting, promotion of good practice procedures, staff wellness program and new training program ensuring 100% staff compliance.◊ Rolled out new asset management framework and software. Realised significant performance improvements across procurement, reporting and monitoring, decreasing manual tasks by 50%. Show less

  • Faculty Manager - Science and Engineering

    Dec 2013 - Jul 2019

  • Manager - Innovation Station

    Apr 2016 - Mar 2018
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  New Zealand Defence Force

  Jul 2019 - Nov 2021

  Business Operations Manager

  Joined the senior leadership team of the Defence Recruiting Organisation (DRO). The organisation is responsible for all NZ military recruitment for the Army, Navy, Air Force, Reserves and manages up to 10,000 applicants annually. I oversaw the national headquarters and 13 offices across NZ, with a focus on strategy and planning, stakeholder engagement, and project execution. My responsibilities extended to finance and contract management, IT, human resources management, business support and administration, business intelligence and analysis, quality assurance and property management. Show less

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  New Zealand Productivity Commission

  Nov 2021 - Mar 2024

  Director - Operations

  Reporting to the Chair and Board, and as part of the Senior Leadership Team, I was responsible for the strategic and operational leadership of the NZ Productivity Commission, an Independent Crown Entity. My portfolio covered a range of responsibilities, including strategy development, business planning and implementation, people and culture, governance, policy, communications, engagement, and ministerial services. Additionally, I oversaw the full breadth of operational accountabilities, which included IT, finance, administration, project management, change management, risk and assurance. Show less

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  The Treasury - New Zealand

  Mar 2024 - Oct 2024

  Change and Transition Lead
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  St Marks Church School

  Jan 2025 - now

  General Manager