Francis Depuydt

Experience

• 

  Imec

  Sept 1988 - Mar 1994

  Researcher

  research assistant in the VLSI Design Methodologies Division at the Inter-University Micro-Electronics Centre (IMEC), Leuven, Belgium. During this research, his interests and activities were mainly in the field of high-level synthesis, scheduling, and code generation techniques for application-specific VLSI signal processing chips.

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  Proximus

  Mar 1994 - Dec 2013

  head of a team of telecommunication network management experts at Belgacom, working on a company-wide technology strategy for integrated network and service management. Creation and start of implementation of a strategy for centralized network management at Belgacom Wireline, starting the systems integration of disparate network management systems.manager of the Network Management group in the Belgacom Network Services division, where his main responsibility was the selection, contracting, development, customisation, testing and roll-out of network management solutions for the operations centres in Belgacom. Show less

  • Product Portfolio Manager

    Jan 2011 - Dec 2013

  • Sr. Team Manager - Product Management

    Sept 2006 - Jan 2011

  • Team Manager Strategy /Engineering

    Jan 2000 - Aug 2006

  • Head of Network Management Engineering

    Nov 1996 - Jan 2000

  • Research Engineer

    Mar 1994 - Nov 1996
• 

  Proximus

  Mar 2017 - now

  Responsible for the digital customer experience of the enterprise customers of Proximus. Responsible for the definition, implementation and improvement of Service Assurance (incident management, problem management, SLA management, service management, change management) for the professional market (telco and ICT).

  • Digital Customer Experience Manager

    Feb 2017 - now

  • Manager Service Design

    Jan 2014 - now

  • Digital Business Transformation

    Mar 2017 - Apr 2019