Arlena Komas

Experience

• 

  Odyssey Logistics & Technology Corporation

  Mar 2008 - now

  • Manage a team of 2 Supervisors and 8 Logistics Coordinators• Develop the criteria for individual performance evaluations for Supervisors and Logistic Coordinators. • SME of the operations department for implementation for replacement of the TMS system. • Analyze carrier performance data to hold them accountable against established KPI’s. • Monthly and Quarterly meetings with clients to discuss carrier performance metrics. • Promoted Odyssey’s Responsible Care® program within team and department. Show less • Managed operations for a team of 3-9 employees for various tasks including shipment execution, non-conformance reporting, and freight tracking.• Primary client contact for all shipment execution issues and/or escalations.• Proactively monitored performance to ensure that Key Performance Indicators are met. Reallocated work as necessary for shipment coverage.• Ensured compliance with company standards (time and attendance, KPI’s )• Daily work with following modes of transportation: LTL, Truckload, Bulk (compartment, food grade, Kosher), Expedites, Flatbeds. • Onboarded new hires for team; conducted training• Continuous training of all team members. Show less

  • Logistics Operations Manager

    Nov 2022 - now

  • Logistics services supervisor

    Jan 2012 - Nov 2022

  • Logistics Coordinator

    Mar 2008 - Jan 2012