Chrissy Liang

Experience

• 

  The Sherwood Taipei 台北西華飯店

  Jun 2016 - Jun 2017

  Reservations Agent
• 

  China Airlines

  Jun 2018 - Jul 2019

  Front Desk Receptionist
• 

  Regent Taipei,

  Jul 2019 - Aug 2020

  Reservations Agent

  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.• Resolved various issues and discrepancies for customers.

• 

  Dwins Digital Service Corporate,

  Sept 2020 - May 2022

  Sales Specialist

  • Exceeded 1000% monthly sales goals by enrolling new clients for increasing profit by 20% over 6 months.• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.• Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

• 

  遠傳電信

  May 2022 - now

  Account Manager

  • Prospected and acquired new accounts through targeted sales efforts, resulting in 200% annual achievement rate. • Specialized in selling telecommunications services, public cloud services and hardware products to enterprise clients.• Managed a portfolio of clients, providing tailored solutions and exceptional service to meet their business needs and objectives.• Analysed market trends, competitor activities, and customer feedback to identify opportunities for market expansion.• Collaborated with internal teams to address client inquiries, resolve issues, and ensure customer satisfaction. Show less