Adam Spandel

Experience

• 

  Dorset Square Hotel

  Jun 2007 - Jun 2009

  Luggage Porter, Waiter
• 

  Lythe Hill Hotel & Spa

  Jan 2010 - Feb 2011

  Food & Beverage and Banqueting Assistant
• 

  Arisaig Hotel

  Mar 2011 - Sept 2011

  General Assistant

  In the kitchen department I helped with kitchen porter duties including starter and desert preparation ( and assisting the chef when necessary), ensuring the kitchen and refuse area and all relevant stores, corridors and equipment were cleaned and maintained at a high standard of cleanness, washing up crockery, cutlery and pans. Checking and putting away food devilries as they arrived.I also did lot of waitering in Dinning room and bar, helping to serve breakfast, lunches and dinners. This involved taking and serving food, drink orders, setting tables, preparing customer bills and taking payments.In the reception area I was responsible for checking-in and out guests, preparing bills and handling payments Show less

• 

  Britannia Hotels Ltd

  Sept 2011 - Dec 2014

  Night Supervisor

  In September 2014 I joined the restaurant team as a waiter, and due to my commitment to Hotel's business I was offered new role within front office department as a night receptionist in May 2012.I was very reliable, flexible, provided great customer service and for that reason I was promoted to be a Nights Supervisor in January 2013. I was the first point of contact when guest checked-in, responsible for hotel safe and handling cash payment.

• 

  The Francis Crick Institute

  Mar 2015 - now

  Installing, Configuring, Upgrading email clients such as Outlook 2010, 2011, Apple Mail, Thunderbird on Windows and Apple Computers as well as on mobile devices for more than 800 users. Providing Support to customers face to face. Troubleshooting software and hardware issues. Escalating issues to senior staff when necessary.

  • System Administrator

    May 2021 - now

  • Junior System Administrator

    Jun 2019 - May 2021

  • 1st Line Supoport

    Mar 2015 - Jun 2019