Sonia Gomez

Experience

• 

  Metro Chicago Surgical Oncology

  Nov 2005 - now

  Established relationships with major medical insurance companies such as Blue Cross, United HealthCare, Medicaid and Medicare to approve or reject claims. Handled all scheduling, budgeting and forecasting for over staff members. Entered invoice data into company database and updated details, including records for all customer contacts and delivery dates to keep information current. Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes. Conducted annual performance evaluations for office staff members to monitor progress and recommend professional growth plan. Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls as well as creating business letters and records. Show less Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries. Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements. Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output. Trained temporary workers for special projects while promoting service quality. Offered technical expertise to customers, administrative staff and business leaders to accomplish smooth project rollouts. Provided employee onboarding services and supported department members to increase productivity and performance. Show less

  • Area Manager

    Oct 2023 - now

  • Office Manager

    Nov 2019 - Dec 2023

  • Office Administrator Coordinator

    Nov 2008 - Nov 2019

  • Medical Assistant

    Nov 2005 - Nov 2008