
Keneilwe Dibakwane- Maake
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About me
HR Business Partner @ GroupM | Employee Engagement Champion| Emerging Industrial and Organizational Psychology| high performing culture champion| Performance Management expert| Bcom Honors students
Education

University of South Africa/Universiteit van Suid-Afrika
2020 - 2023Bcom in Industrial and Organisational Psychology Economics and Management Sciences
University of Johannesburg
2011 - 2013National Diploma Entrepreneurial and Small Business Operations
University of South Africa/Universiteit van Suid-Afrika
2023 - 2024Bachelor of Commerce Honours in Industrial and Organosational Psychology Industrial and Organizational Psychology
Experience

University of Johannesburg
Jan 2013 - Dec 2013Peer BuddyWorking with students to help them make changes to their behavior throughProviding counsellingAssisting with CV writing, assignment research, exam preparationsRunning different campaigns about different issue student face on campusConducting research through interviews, surveys and observations around campus with students

Stanford Holdings
Feb 2014 - Jun 2015Administrative AssistantPerformed various administrative duties, making appointments, photocopying, faxing, data capturing, responding to email enquiries.Typed various correspondence including minutes, and reports and other written material from rough drafts, corrected copies, dictated notes and other source material, and completed forms in accordance with company procedures and policiesSet up and managed paper and electronic filing systems, managed incoming and outgoing mail, answered telephones, directed calls and took messages, and routed various documents throughout the officePerformed various finance function including invoicing, purchase & order office stationery.Performed diary management, arranged appointments, booked meeting rooms and conference facilitiesProviding administration support to management Show less

Publicis Groupe Africa
Jul 2015 - Apr 2016HR InternMaintained the up keep of all incoming and outgoing employee verifications, unemployment worksheets, and termination letters to agenciesArranging employee contracts in the company sources service center.Reviewed human resources paperwork for accuracy and completeness by verifying, collecting andcorrecting additional data.Submitted employee packs timeously before payroll cut off.Assisted the Talent Executive in implementing induction program for new hires and set up probation period reminders. Show less

Publicis Re:Sources
Apr 2016 - Oct 2020Re:Sources, A Publicis Groupe Company HR Associate Oversee the performance management tool, career settings administration and resolving any industrial relation issues while ensuring company policies are in place and updated continually.Oversee management of the employee induction/orientation process, onboarding process for over 35 agencies and ensuring that induction presentation are updated at all times.Compiling of employment contract (fixed-term, permanent, project-based, independent contracts), addendums to contracts, salary increase letters, job title changes, confirmation of employment, transfer letters for employees moving to other agencies, printing reports, do reference checks and all ad-hoc dutiesKeeping employee data up to date on the server and in employee files, complete UI19 forms, and salary schedules, certificate of service and UI2.7 forms.Perform general Human Resource Administration including, employee communication, compile maternity and study leave agreements, ESS administration, Medical aid billing (schedules and reconciliations), update management on the trends arising from resignations and ensuring all documents are submitted for payroll to be processed on time.Provide Human Resource and Payroll support to Publicis Ghana.Organize wellness day and other team building activities for staff members and ensure maximum participation.Responsible for the whole recruitment function including liaising with recruitment agencies for placements,setting up interviews, conducting incoming and exit interviews.Handling the online performance management tool and administration of KPI.Handle all HR related queries with employees using company policy and procedures. Show less Implemented and monitored the onboarding process for over 35 agencies with over +-1500 employees (from initiation until employee signs all paperwork).Performed human resources administration including, loading employees on the payroll, ESS administration, completing of UI19, salary schedules, certificate of service and UI2.7, leave reconciliations, medical aid billing and compiling maternity and leave agreements.Responsible for the whole recruitment function including liaising with recruitment agencies for placements, setting up interviews, conducting incoming and exit interviews.Captured, maintained, updated and filed employee files on the company server and handed online performance management systemPrepared confirmation of employment, transfer letters for employees moving to other agencies, printing reports, do reference checks and all ad-hoc dutiesPrepared Addendums to contracts, salary adjustment letters and job title changes documentation.Handled all Human resources related queries with employees using company policy and procedures.Loaded and print pays lips on ESS and SAGE 300, loaded employees on the payroll, ensured that alldocuments are submitted for payroll runs on timePerformed ESS administration, ensuring that employee leave days are up to date and provided leavereconciliations on employees on request.Communicated with employees on a daily basis to answer questions regarding payroll, benefits, accruals,retirement accounts, FMLA claims, disability claims and other HR related issuesExecuted the recruitment and selection function including advertising and shortlisting applicants.Filed all employee contract and relevant documentation physically and electronically according to the company policy and procedures. Show less
Senior Associate HR
Jul 2019 - Oct 2020Associate HR
Apr 2016 - Jun 2019

Fresh On The Go
Nov 2020 - Oct 2023FounderFresh On The Go is a newly established fresh produce supplier of vegetables and fruits directly from the farm to your door step

Publicis Groupe
Mar 2021 - Apr 2023Human Resources Operations SpecialistBusiness Partnering - Supporting the HR Directors, Managers, Partners and Assistants in administration of Career Settings (HRIS)- Be the connector between global and local on Operational systems - Contribute to building a positive reputation and meaningful relationship between the Talent team and the businessOperational Excellence - Contribute to ensuring that the HRIS is accurate and up-to-date- Ensure all clusters(Cape Town, Johannesburg, Ghana) have a full understanding of legal compliance, policies and procedures that all employees must comply to within Publicis Groupe- Develop & deliver training for the business and the Talent Team- Manage employee escalations and service change request- Administer data changes (promotion, demotion and lateral movement)- Manage all employee files and changes in employment status- Onboarding on information on Career Settings- Terminations on Career Settings- Status reports – updated weekly- Implementing work flow & delivery of the employee experience from aplatform perspective – from Join/ Perform/ Learn / Transform & Exit Show less

Publicis Commerce
Apr 2023 - Sept 2023HR Talent Partner| HR Business Partner| Collaborator| Employee Engagement Champion| People connectorImplementing value added solutions across our Employee Experience that align with the business objectivesSupporting the HR Directors and Managing Partners with people and business insights that informs and builds expertise in: career planning, performance management, data analysis, compensation and rewards, employee relations, learning and development, recognition programs, and strategic development.Identify trends in both qualitative and quantitative data to help improve our employee experienceConsulting with leaders & managers to execute our integrated talent strategy & influence lasting changeContributing to building a positive reputation and meaningful relationship between the Talent team and the businessRepresenting the voice of the employer, with empathy of the employeeBeing proactive in driving positive employee engagementManaging and driving our Employee Assistant Programe throught Discovery healthy companyDriving Thrive wellness programs to support our employees wellbeingPerfroming stay interviews to retain top talentContributing and ensuring that the HRIS is accurate and up-to-dateEnsuring that Publicis Commerce Business units have a full understanding of legal compliance, policies, and procedures that all employees must comply with within PublicisDeveloping & delivery trainingMitigating IR investigations by ensuring the business leads understand the implications of actions toward employeesStatus reports – updated weeklyOverseeing workflow & delivery of the employee experienceCollaborating with the specialist talent verticals to plan & drive successful employee experience events & initiatives, accountable for the process from ideation to executionObtaining approval on the GHT for any new / replacement positions Recruiting: oversee the recruitment for hires within my cluster, with leaders and the talent acquisition team. Understand the brief, role & competitors for recruited roles. Induction & onboarding: Smooth & hassle-free Show less

GroupM Sub-Saharan Africa
Oct 2023 - nowHR Business Partner- Operations• To provide the HR support to GroupM and its agencies• Develop Learning Maps & programmes for the team• Onboarding of New Employees• Drive employee wellness and programs• create a competitive talent strategy that reduces staff turn-over within the Group• Retain and grow High Value People within GroupM, Yonder and Acceleration• Report to GroupM Exco and Agency stakeholders on People developments and identify issues arising in advance with solutions.• Work towards a Budget KPI on total staff cost of GroupM team• Work towards a Talent KPI on staff turnover.• Facilitate internal mobility between agency teams and GroupM team in collaborationBuild Culture:• Creating and implement common tools, methods, techniques, and systems that will contribute to building culture across agencies• Facilitate the process to grow internal cohesion and shared corporate culture for GroupM.• To monitor the corporate culture evolution on a regular basis.• To ensure alignment between the HR systems culture.Talent & Recruitment:• Talent Attraction & Acquisition - working with the Group HR Director to evolve the organisational structure, write briefs and job descriptions and identify candidates.• Overseeing an excellent talent acquisition process so that all candidates have an exceptional experience.• Build on our internal HR processes around onboarding, pay & benefits, performance,talent & succession.• Coach and counsel People at all levels within the Group.• Develop the internal culture to ensure growth, retention and attraction ofHR Administration:• Ensure that accurate employee files and records are maintained.• Ensure that all documents associated with employment changes and variations tocontracts are processed.People Analytics and Insights:• Running the end to end management of the Group HRIS process• Benchmarking frameworks, seamless implementationfrom these insights• PowerBi reporting and analytics Show less
Licenses & Certifications
- View certificate

Human Resources: Creating an Employee Handbook
LinkedInSept 2020 - View certificate

Diversity, Inclusion, and Belonging
LinkedInSept 2020 - View certificate

Human Resources: Managing Employee Problems
LinkedInSept 2020 - View certificate

Strategic Human Resources
LinkedInSept 2020 - View certificate

Managing Anxiety in the Workplace
LinkedInSept 2020 - View certificate

Talent Management
LinkedInSept 2020 - View certificate

Employee Engagement
LinkedInSept 2020 - View certificate

Onboarding New Hires as a Manager
LinkedInSept 2020 - View certificate

Organizational Culture
LinkedInSept 2020 - View certificate

What's Next: Reinventing Work in the New Normal
LinkedInSept 2020
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