
Matt Jenkins, MPA
Unit Operations Clerk and Radio Operator

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About me
Director - HIV/STD Division - Mecklenburg County Public Health
Education

University of Phoenix
2005 - 2010BS Human Service Management
Strayer University
2019 - 2022Master's degree Public Administration 4.0
Experience

United States Army
Sept 1987 - Sept 1990Unit Operations Clerk and Radio Operator•Provided Communications Support for Unit Commander during Field Training Exercises•Served as driver and field administrative support for Unit Commander during Field Training Exercises

SC HIV/AIDS Council
Jun 2003 - Aug 2008Prevention SpecialistManaged the CDC funded Prevention initiative for Young Men Who have Sex with Men▪ Developed and managed the Programs budget to ensure compliance with agency guidelines▪ Managed overall program activities to ensure compliance with grant requirements and to ensure that goals and objectives were achieved▪ Established collaborative community partnerships to facilitate HIV Prevention Education programs▪ Supervised and provided guidance to Youth Advisory Board participants▪ Supervised and mentored Program staff▪ Conducted Quality Assurance Audits of Program activities▪ Conducted Pre/Post-test Counseling and HIV Testing utilizing the Ora Quick Rapid HIV Test▪ Conducted HIV and Syphilis Screenings through conventional blood draws. Show less

SC Department of Health and Environmental Control
Sept 2008 - Feb 2011Contracts Monitor & DIS ConsultantSourced Capacity Building and Technical Assistance to Health Department funded agencies, while Monitoring and Evaluating service delivery to include program budgets.• Executed the Community Health Assessment process for priority populations to collect data for the development of a Strategic Plan for HIV Prevention services to priority populations throughout SC• Collaborated on grant writing of proposals submitted to obtain program funding• Utilized epidemiology data to identify and prioritize high risk areas for increased prevention efforts• Interviewed persons diagnosed with Communicable Diseases to locate suspects, contacts and associates• Performed required linkage activities to refer clients or contacts with a communicable disease to appropriate medical providers for examination, treatment, counseling and Prevention Education• Served in an advisory capacity on the SC HIV Planning Council Show less

NC Department of Health and Human Services
Mar 2011 - Feb 2012Public Health Advisor•■ Interviewed persons diagnosed with Communicable Diseases to locate suspects, contacts and associates■ Utilized epidemiology data to identify and prioritize high risk areas for increased prevention efforts■ Performed required linkage activities to refer clients or contacts with a communicable disease to appropriate medical providers for examination, treatment, counseling and Prevention Education.■ Conducted visits to Providers, hospitals, and laboratories to encourage proper reporting■ Performed HIV and other STD Prevention Education in Individual and Group settings Show less

Gaston Family Health Services
Feb 2012 - Jul 2014Supervised, mentored and trained 6 Patient Service Representatives in two clinics.• Implemented process improvement activities to reduce wait times during patient registration• Collaborated daily with the Clinical Supervisor on Administrative & Clinical matters which led to improved patient outcomes• Managed data input regarding Physicians schedules to generate periodic Productivity Reports to improve clinic show rates• Monitored daily financial transactions to minimize errors and ensure compliance with policy• Prepared deposits from daily financial transactions, and revenue from insurance claims• Ensured proper acquisition of clinic supplies in accordance with Purchasing procedures• Ensured that the highest level of Professional Customer Service was delivered to patients, providers, staff and others Show less •Supervised, mentored and trained subordinate Case Managers and Volunteers•Provided input and assistance with writing and submitting the annual Ryan White Grant proposal.•Prepared analytical and summarized reports as required by Federal grant•Monitored overall program activities to ensure compliance with Federal mandates•Obtained and maintained 100% compliance with Federal mandates during 2013 compliance audit•Increased billable revenue by approximately $60,000 over a 12 month period•Monitored program expenditures and prepared monthly billing for reimbursement for services provided•Coordinated a continuum of care treatment plan and provided resources for a caseload of over 100 persons living with HIV/AIDS Show less •Assisted Program Manager with re-establishing program compliance within the guidelines of the Ryan White Care Act in order to maintain Federal Funding.•Coordinated a continuum of care treatment plan and provided resources for a caseload of over 100 persons living with HIV/AIDS•Advocated on behalf of clients for medical services and treatment•Maintained in a confidential manner accurate client files and records both electronically and hard copy•Maintained strong professional relationships with a variety of service providers Show less
Administrative Services Manager
Nov 2013 - Jul 2014Program Manager
Dec 2012 - Nov 2013Case Manager
Feb 2012 - Dec 2012

AbbVie
Jul 2014 - Nov 2015Hepatitis C Community Educator/Patient AdvocateManaged a multi-state territory, establishing, developing, and sustaining collaborative business relationships• Obtained 100% achievement in community engagement, patient enrollments, and linkage to care categories of the programs Key Performance Indicators.• Produced strategies that achieved Sales success with 15 organizations throughout NC & SC that provided a comprehensive disease state awareness campaign on Hepatitis C• Coordinated Hepatitis C education with over 100 patients during the linkage to care process• Organized Hepatitis C education with staff in 15 organizations throughout NC & SC• Engaged in Strategic Planning activities on the National Community Educator Advisory Panel with Abbvie Senior leadership to develop best practice strategies for the National Team. Show less

Gaston Family Health Services
Nov 2015 - Jun 2017Practice ManagerManaged day to day operations of a multi-provider Federally Qualified Health Center, where services included Primary Medical Care, Behavioral Health and Pharmacy Services.• Served as a liaison between the provider, employees, patients and surrounding community.• Fostered collaborative relationships with community health care partners to bridge gaps in services.• Planned Community Engagement activities to raise awareness of services provided within the clinic and to identify gaps in services, and opportunities for additional resources• Ensured state, federal, local and corporate regulatory policies and procedures were incorporated into daily office practices (e.g., HIPPA, OSHA, etc)• Collaborated in Strategic planning and used performance metrics to increase practice show rates.• Managed daily close to include monitoring of charges and patient payments• Balanced daily close by generating end of day reports against employee batches• Maintained employee morale through the fostering of an environment that promotes teamwork and inclusion Show less

Mecklenburg County
Jun 2017 - now Provides oversight of all Health Department HIV/STD related services and activities throughout Mecklenburg County Manages and leads the development and implementation of goals, objectives, policies, grants, budgets, and HIV/STD priorities across five HIV/STD Programs within the Health Department. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assess and monitors internal reporting relationships; identifies opportunities for improvement and reviews with Executive Leadership. Manages and leads the development and administration of HIV/STD Program annual budgets; forecasts funds needed for staffing, equipment, materials & new initiatives. Chairs & serves on committees, special project teams, & task forces as required. Coordinates strategic planning sessions with Community Partners and Public Health officials for Program Development and process improvement opportunities to address unmet Public Health needs related all HIV/STD Programs. Prepare/present presentations to update Community, County Commissioners, and others on progress of HIV/STD activities; respond to media request in writing, on-camera, or phone interviews regarding HIV/STD related topics. Research and identify community health needs; recommend strategies and evaluate programs that identify and prevent the spread of communicable diseases in the community. Supervises three Senior Health Program Managers and provides managerial support for approximately 50 staff across five HIV/STD Programs Show less Project Management oversight and support for the implementation, monitoring and reporting of the federally funded Ending the HIV Epidemic (EHE) initiative. Responsible for the day-to-day operations, including development of Request for Proposals for contracted services, monitoring of contracted providers, coordinating technical assistance to funded providers, completing all mandatory reporting, and developing program and policy initiatives. Works collaboratively with fiscal and program staff to develop program budget and to ensure financial accountability Monitors program for compliance with all federal reporting requirements Manages implementation of performance indicators and outcome measures. Works with Executive Leadership to ensure that Program Objectives align with the Departments’ Strategic Business Plan Coordinates strategic planning sessions with Community Partners and Public Health officials for Program Development and process improvement opportunities to address unmet Public Health needs related to Ending the HIV Epidemic. Prepares/present presentations to update Community, County Commissioners, and others on progress of EHE activities. Respond to media request in writing, on-camera, or phone interviews regarding EHE and other HIV/STD related topics. Provides managerial support for staff within the EHE Program. Show less -Provides management oversight for assessment, planning, implementation and evaluation of HIV/STD Community Outreach, Case Management and PrEP Services within Mecklenburg county in alignment with the National Ending the Epidemic Strategy.▪ Manages multiple grants to ensure compliance with grant requirements▪ Develops and manages program budgets with funds from multiple sources▪ Developed Strategies to identify resources to enhance and expand existing Prevention initiatives▪ Conducts quality assurance audits for Community programs▪ Collect and evaluate epidemiology data to identify and prioritize high risk areas for increased prevention efforts▪ Coordinated strategic planning sessions with Community Partners and Public Health officials for Program Development and process improvement opportunities to address unmet Public Health needs.▪ Respond to media request in writing, on-camera or phone interviews regarding HIV/STD related topics.▪ Initiated internal Departmental program collaborations to promote service delivery in other program areas throughout the Health Department.▪ Prepares and presents HIV/STD related information on National, State and Local levels.▪ Serves as Agency Lead for the Departments’ Equity Action Team to develop policies around Equity and Inclusion to promote a culturally diverse workforce▪ Provides management support to 27 staff within the HIV/STD Community Services Team Show less
Director - HIV/STD Division
Jun 2022 - nowSr. Health Program Manager - Ending the HIV Epidemic Initiative
Sept 2021 - Jun 2022Health Program Manager - HIV/STD Community Services
Jun 2017 - Sept 2021
Licenses & Certifications

An Introduction to National Response Framework
FEMAJun 2017
An Introduction to National Incident Management System
FEMAMar 2011
ICS for Single Resources and Initial Action Incident
FEMAMar 2011
Introduction to Incident Command System
FEMAMar 2011
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