Lataunya Partman

Lataunya Partman

Account Manager (Contractor)

Followers of Lataunya Partman163 followers
location of Lataunya PartmanClinton, Maryland, United States

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  • Timeline

  • About me

    Operations Manager at ArchKey Solutions|Mona Electric

  • Education

    • UMUC

      2018 - 2021
      Masters of Science Business Administration, Specializing in Project Management
    • Bowie State University

      -
      Bachelor of Science (BS) Business Administration and Management, General

      Activities and Societies: Golden Key Honor Society Member

  • Experience

    • Eastman Kodak Company

      Sept 2001 - Jun 2003
      Account Manager (Contractor)

      Liaison for document imaging customer accounts; negotiated service contracts; developed customer call flow processes and provided customer complaint resolutions.

    • Objective Data Storage - a software provider

      Feb 2004 - Apr 2010
      Director Of Customer Service

      Developed customer relationship management (CRM) database resulting in improved customer support & report tracking by 50%. Negotiated contract terms & conditions, requests for proposals (RFP); price schedules and group purchasing agreements. Developed warranty programs, provided documentation review and created "how-to" documents.

    • Mona Electric Group, Inc.

      May 2011 - Dec 2016
      Corporate, Estimating & Marketing Administator

      Create & edit marketing tools, correspondence, resumes & project profiles, newsletters, press releases; support all facets of the bidding process, prepare bid packages, pre-qualifications, bid bonds, support corporate and special projects, provide contract review & AIA billings.

    • Archeky Solutions |Mona Electric Group, Inc. -an electrical contractor in the construction industry

      Jan 2017 - now
      Operations Manager

      Defining and delivering outcomes to aide and improve operations strategically, tactically and operationally via support of the Service-Contracts group. Opening and maintaining lines of communication that improve department efficiency. Support the Service-Contracts Division via Project Management; pre-qualifications; resumes & marketing materials; contract review; AIA billing and compliance.

  • Licenses & Certifications

    • Licensed Notary

      Prince George's County