
Molly Crabtree, M.S. CCC-SLP
Insurance Account Representative

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About me
Speech Pathology Program Manager at the Greater Los Angeles VA Healthcare System
Education

Saint Xavier University
2012 - 2013Concentrated Speech-Language Pathology Prerequisite Track Speech-Language PathologyActivities and Societies: National Student Speech Language Hearing Association, Dean's List

Wheaton College
2002 - 2006Bachelor of Science (B.S.) Sociology, Social Service ConcentrationActivities and Societies: Nursing Home Ministries Volunteer Coordinator (2002-2006), Uptown Baptist Soup Kitchen Volunteer (2002-2003), World Relief Volunteer for Refugee and Immigrant Placement Services Department (2002-2003)

Rush University
2013 - 2015Master's degree Speech-Language Pathology/PathologistActivities and Societies: Member, National Student Speech Language Hearing Association (2013-2015); Graduate Assistant (2013-2014)

RUSH University
-Master's degree
Houghton College
2005 - 2005Study Abroad Program- Tanzania, AfricaAnthropology and Cultural Studies
Experience

State Farm, Roman Insurance Agency
Jun 2006 - Sept 2013Insurance Account RepresentativeApplicable skills include:• Familiarity with private and public health insurance, Medicare supplemental insurance, and claims processing• Experience in counseling and educating clients, providing customer service, and serving as the customers’ direct contact for claims assistance• Experience in office administration and management; ability to collaborate with colleagues and supervisors• Ability to manage confidential customer records, maintain accurate data, and personally oversee more than 800 households within the agent’s book of business Show less

Loyola University Medical Center
Jan 2015 - Jan 2015Graduate ClinicianProvided speech-language pathology services in Neonatal-Pediatric Acute Care, Adult Acute Care, Adult Rehabilitation, and Pediatric Outpatient SettingsSpecific requirements included:• Neonatal-pediatric feeding disorder diagnostics and treatment within the NICU and pediatric acute care setting• Administering and interpreting results of pediatric Videofluoroscopic Swallow Studies• Assessment and treatment for pediatric dysfluency, language, and feeding within the acute and outpatient settings• Follow-up assessments for patients with velopharyngeal dysfunction and articulation impairments within the craniofacial anomalies clinic• Adult dysphagia assessment and treatment in the acute care setting• Adult cognitive-communication assessment and treatment in the acute care and rehabilitation settings• Providing counseling and education to family members Show less

Edward Hines, Jr. VA Hospital
Aug 2015 - Aug 2016Speech-Language Pathology Clinical Fellow• Administering evaluations, developing plans of care, and providing inpatient and outpatient treatment for patients with diagnoses including mild cognitive impairments, voice disorders, aphasia, apraxia of speech, dysarthria, dysphagia, and fluency disorders• Working with patients in a variety of settings, including Intensive Care Units (ICUs), Step-Down Units, Rehab/Extended Care Facility, Spinal Cord Injury Unit, Voice/ENT Clinic, Blind Rehab Center, Head and Neck Cancer Clinic, and Outpatient Clinic• Administering and interpreting results of adult Videofluoroscopic Swallow Studies, Clinical Swallow Evaluations, and Fiberoptic Endoscopic Examinations of Swallow (FEES) • Timely and detailed report writing for patient encounters, adhering strictly to department clinical guidelines, using the Computerized Patient Record System (CPRS), VISTA, and Accu-Care MDS 3.0• Managing weekly head and neck cancer clinic (in collaboration with ENT), providing diagnoses and management of patients with voice prostheses; assisting in insufflation testing; performing tracheoesophageal prostheses (TEP) replacements; training and management related to supplemental products such as HMEs, Larrybuttons, etc.; electrolarynx education and treatment; development of prophylactic dysphagia exercise programs for chemo-radiation patients• Administration and interpretation of flexible nasendoscopy and rigid scope exams for voice patients• Completing Passy-Muir Valve (PMV) evaluations for tracheostomized patients (including ventilator-dependent patients); providing patient, family, and medical staff education re: uses, precautions, and contraindications of PMVs• Participation in interdisciplinary staffing meetings, in-service education sessions, and frequent medical team collaboration to promote a team approach to patient treatment and plan of care Show less

VA Greater Los Angeles Healthcare System
Sept 2016 - nowSpeech Pathology Program ManagerSpeech Pathology TBI/Polytrauma Clinical Program ManagerSkills and Areas of Focus:-Traumatic Brain Injury Cognitive-Communication Rehabilitation-Cognitive and Academic Skills Training-Developmental and Adult-Onset Fluency Disorders-Cognitive-Linguistic Evaluations and Treatment-Acute/Inpatient and Outpatient Instrumental Dysphagia Evaluations and Treatment-Augmentative and Alternative Communication (AAC) Evaluations and Treatment-Lee Silverman Voice Treatment (LSVT) LOUD Evaluations/Treatment-Dysarthria and Apraxia Evaluations/Treatment-Head and Neck Cancer Dysphagia and Communication Assessment/Treatment-Voice Evaluations (Flexible and Rigid Videostroscopy) and Treatment Show less
Greater Los Angeles Speech Pathology Program Manager
Jun 2022 - nowSpeech-Language Pathologist
Sept 2016 - now
Licenses & Certifications

California Speech-Language Pathology State License
California Speech Pathology and Audiology Board.webp)
Certificate of Clinical Competence in Speech-Language Pathology
The American Speech-Language-Hearing Association (ASHA)Sept 2016
LSVT LOUD Certification
Lee Silverman
Montreal Cognitive Assessment (MoCA) Certification
CARIBBEAN MEDICAL TESTING-MOCA
Honors & Awards
- Awarded to Molly Crabtree, M.S. CCC-SLPCollege of Health Sciences Scholarship Award Rush University Sep 2013
Volunteer Experience
Secretary, Board of Directors
Issued by The Route 66 Theatre Company on Mar 2009
Associated with Molly Crabtree, M.S. CCC-SLPVice President- Voice in Action/ Service Project Coordinator, Board of Directors Member
Issued by Young Professionals of Evanston on Apr 2009
Associated with Molly Crabtree, M.S. CCC-SLP
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